Module 24
1.
a. Check in baggage for Malaysia airline varies for different destination. Example for Europe will be for First class is 40kg and Business class is 30 kg.
b. The airport telephone number for the following ;-
Name of airport
Telephone number
Distance from
Town
Bayan Lepas International Airport ( Penang International Airport)
04-643 4411
Fax: 04- 643 5339
17 km
6km
Georgetown
Bayan Baru town
Kuala Lumpur International Airport ( KLIA)
603-8777 8888
Fax; 603-8776 3888
57 km
KL Sentral Station
Kuching International Airport
6082-454 242
Fax;6082- 458 587
7km
Kuching city
Travelling time from Georgetown to Penang International Airport by bus is about 25 minutes
Travelling time from KL Sentral to KLIA at Sepang by ERL (Express Rail Link) train is only 30 minutes
c. List of airlines names and country of origin of airlines that fly to Bayan Lepas Airport;-
i) Malaysia Airlines System(MAS) Country: Malaysia
ii) Fireflyz Country: Malaysia
iii) AirAsia Country: Malaysia
iv) China Airlines Country: Taiwan
v) Cathay Pacific Country: Hong Kong ( China)
vi) Singapore Airlines Country: Singapore
vii) Thai Airways Country: Thailand
viii) Thai AirAsia Country: Thailand
ix) KLM Royal Dutch Airlines Country: Netherlands
x) EVA Air Country: Taiwan
d. Latest procedures for liquid brought into flights by passenger;-
The new rules require the liquid containers containing items such as toothpaste, cosmetics and shaving foam be carried in a clear plastic, re-sealable bag that does not exceed 20cm x 20cm (8in x 8in). Permitted liquids are 100ml containers in one-litre re-sealable clear plastic bag (20cm x 20cm) and verified prescription medicines essential for flight, baby milk and liquid baby food.
.
2. Flight Codes for Airlines
a) Malaysia Airline MH
b) Korean Airlines KE
c) Thai Airways TG
d) British Airways BA
e) Singapore Airlines SQ
f) EVA Air BR
g) Air Asia AK
h) Japan Airlines JL
i) Royal Brunei Air BI
j) Quantas Air QF
Sunday, October 25, 2009
Module 22 Air Transport
L-030-3 ,MODULE 22
AIR TRANSPORT 10.02
a. Malaysian Airlines System.
Company perspective
Malaysian Airlines System , generally known as MAS is a small air service that began with a 5-seater twin engined Airspeed Consul in 1947, Malaysia Airlines has grown into an award-winning airline with a fleet of more than 100 aircraft, servicing more than 110 destinations across six continents. Today, MAS is a corporation with a vision of global expansion and had grown extensively in response to consumer demand for worldwide coverage. The airline's enhanced in-flight services, reliable ground support and excellent infrastructure will set new world standards. Company History:
Malaysian Airlines System Berhad (MAS) is the holding company for Malaysia's national airline carrier, one of Asia's fastest growing airlines. Through several other subsidiaries, the company manufactures aircraft parts, offers trucking and cargo transportation services, caters food, provides laundry and dry-cleaning services for airlines and other industrial institutions, and oversees a travel agency. The Malaysian government retains a strong voice in MAS affairs. The history of Malaysian Airlines dates back to 1937, when the Straits Steamship Co. of Singapore joined forces with two British companies--Ocean Steamship Co. and Imperial Airways--and won approval from Singapore's government to operate an airline in the region. Malayan Airways Limited was registered on October 21, 1937.
Malayan Airways Ltd operations did not begin until 1947, well after World War 2 come to an end, when a twin-engined Airspeed Consul lifted off from Subang International Airport in Kuala Lumpur, linking that city with Singapore, Ipoh, and Penang in the north of the country.
Following Malaysia's political establishment in September 1963--the new country comprised the former states of Malaya and Singapore, and the one-time colonies of North Borneo, Sabah, and Sarawak--Malayan Airways became Malaysian Airways and was reorganized to focus on connecting the new country's disparate regions.
More organizational changes for the airline occurred in 1966, a year after Singapore seceded from Malaysia to become a sovereign state on its own. That year, the governments of Singapore and Malaysia jointly bought a controlling stake in the airline and renamed it Malaysia-Singapore Airlines Ltd.(MSA). Powerful Boeing jets then entered the fleet and enabled flights to reach a number of far-flung Asian destinations. However, differences between Kuala Lumpur and Singapore over the future direction of MSA prompted a split in 1972.
Malaysia chose to its way and in October 1972, Malaysian Airline Systems (MAS) was established. (The acronym MAS means gold in the Malaysian language.) ..MAS aircraft would henceforth adopted a stylized form of the traditional Kelantan "wau" or Malaysian kite.
Golden years of growth in the 1980s--90s
An economic boom in Malaysia during the 1980s helped spur growth at MAS. By the end of the decade, MAS was flying to 47 overseas destinations including 8 European cities: London, Zurich, Paris, Frankfurt, Istanbul, Vienna, Amsterdam, and Brussels. MAS also flew at this time to 6 Australian cities--Brisbane, Adelaide, Darwin, Perth, Melbourne, and Sydney as well as to Auckland, New Zealand. Besides flights to Asian hubs as Hong Kong, Tokyo, and Peking, MAS also connected with Los Angeles and Honolulu. By 1992, MAS had added scheduled flights to Athens, Madrid, and Rome. Currently MAS operated 118 domestic routes within Malaysia and 114 international routes across six continents.[1]. Malaysia Airlines now flies to 87 destinations across six continents from its primary hub in Kuala Lumpur. It has a particularly strong but diminishing and weakening presence in the Southeast Asia region, which, together with its subsidiary MASWings and Firefly, connects Kuala Lumpur to the most destinations in Borneo Island.
MAS and Visit Malaysia Year
In effort to obtain better business MAS introduced tour packages Malaysia Airlines Golden Holiday packages and Malaysia Stopover packages were established in 1984. These encouraged European and Australian travelers in transit between the two continents to take a rest break in Malaysia before carrying on to their final destination. To further stimulate tourism, a joint campaign was run by the Malaysian government and MAS to declare 1990 Visit Malaysia Year.
Another source of new traffic for the airline was the growing number of foreign students attending educational institutions in Malaysia as well as Malaysians were studying abroad.
Malaysia Airlines introduced Sarong Kebaya design as a uniform in 1st March 1986 for female flight attendants. It was designed by the School of Fashion at Mara Institute of Technology. The batik material depicts the “kelarai” motif, which is a bamboo weave pattern. “Sarong Kebaya” is a Malay traditional dress which appropriate to depict a Malaysian identity.
Cargo was also identified as an expanding source of revenue for the airline in the 1990s. In recognition of this potential, MAS in 1992 introduced MAS Kargo in order to begin providing a full cargo service to the U S A and Europe. In 1992 MAS kargo also had a fully automated cargo handling center in Penang. The new facility complemented the expanded MAS Cargo Center at Subang Airport, which provided semi-automated and computerized facilities including elevating transfer vehicles and electronic scissor lifts fitted with computerized scales. Expansion at the cargo center brought MAS Kargo warehouse storage space to 150,000 square meters.
b. AirAsia
History of AirAsia
The airline was established in 1993 and started operations on 18 November 1996.
It was originally founded by a government-owned conglomerate DRB-Hicom. On December 2, 2001, the heavily-indebted airline was purchased by former Time Warner executive Tony Fernandes's company Tune Air Sdn Bhd for the token sum of one ringgit. Fernandes proceeded to engineer a remarkable turnaround, turning a profit in 2002 and launching new routes from its hub in Kuala Lumpur International Airport at breakneck speed, undercutting former monopoly operator Malaysia Airlines with promotional fares as low as RM1 .
Mr. Tony Fernandes is currently the Chief Executive Officer of AirAsia. AirAsia which was initially a heavily indebted company was turned into a profitably company which subsequently a very popular airline carrier in Malaysia.
AirAsia second hub was in Senai Airport , Johor Bahru while it first international flight was to Bangkok, Thailand with an establishment Airasia Thailand, a subsidiary of Airasia.
Later , route was extended to Indonesia, Macau, Xiamen in China , Philippines, Vietnam, Myanmar and Cambodia.
A budget terminal, Low Cost Carrier Terminal (LCCT) built in Kuala Lumpur International Airport in 2006 became the new home for AirAsia plane. Currently AirAsia is the main customer of the Airbus A320.It had since placed an order of 175 units of the same plane to service its routes and by 2013, AirAsia shall have a least a fleet of 50 of the Airbus A320.
AirAsia currently operates 200 flights a day, over 75 domestic and international routes ranging from ASEAN countries, including China, Macau, Taiwan and Australia with the latest route to London, at Stansted Airport in London.
Ever since AirAsia had improved its services and still remain the most popular budget airline not only for Malaysians but visiting tourists alike as well.
c. Berjaya Air
The airline was established and began operations in 1989. It is owned by the Berjaya Group (through Berjaya Land) and was formerly known as Pacific Air Charter.
Berjaya Air is an airline based in Shah Alam, Selangor, Malaysia. It operates domestic scheduled and charter services, as well as regional flights. Its main base is Sultan Abdul Aziz Shah Airport, Subang, Malaysia. It has a fleet of 4 planes and servicing 6 destinations.
Berjaya Air current CEO is Tan Sri .Dato’ Vincent Tan Chee Yioun
Berjaya Air operates the following services ( as at February, 2008) to the following destinations:-
Malaysia
1. Subang ( Sultan Abdul Aziz Shah Airport )
2. Pangkor Island ( Pangkor Airport)
3. Redang Island ( Redang Airport)
4. Tioman Island (Tioman Airport)
Singapore
1. Singapore (Seletar Airport)
Thailand
1. Koh Samui ( Samui Airport )
L-030-3
Modul 22 (Air Transport) 10.02
3. List of 6 International Airports in Malaysia
Peninsular Malaysia
a. Kuala Lumpur International Airport (KLIA) ,Sepang, Kuala Lumpur
b. Langkawi International Airport ,Padang Matsirat,Langkawi Island, Kedah
c. Penang International Airport , Bayan Lepas, Penang
d. Senai International Airport , Johor Bahru, Johore
Sabah
a. Kota Kinabalu International Airport , Kota Kinabalu, Sabah
Sarawak
a. Kuching International Airport, Kuching, Sarawak
Kuala Lumpur International Airport (KLIA.)
It is Malaysia's main international airport situated in the Sepang district, in the south of the state of Selangor, about 50 kilometres from Kuala Lumpur. KLIA was built at a cost of some US$3.5 billion. The planning of building KLIA began in the year 1990 after the Malaysian government felt that the existing Subang International Airport was unable to cater future traffic.
It was officially opened on 27th June, 1998 just ready to accommodate the arrivals of foreign tourist in conjunction of the 1998 Commonwealth Games.
Kuala Lumpur International Airport is capable of handling 35 million passengers and 1.2 million tonnes of cargo a year in its current phase. As of 2007, it was ranked as the 13th busiest airport in the world by international passenger traffic, and is the 7th busiest international airport in Asia.
Langkawi .International Airport, Kedah
Langkawi International Airport is an airport located on a duty-free island of Langkawi which is under the administration of Kedah state. The airport is situated at Padang Matsirat and is about 25 minutes of driving from Langkawi main town of Kuah. Flights between Kuala Lumpur take about 60 minutes.
The Langkawi International Airport is a tourist attraction because it serves as a venue for the Langkawi International Maritime and Aerospace Exhibition or LIMA which is an international aerospace event for aviation industry and aero performances for the public.
Currently AirAsia, Firefly, MAS, SilkAir and Tiger Air are commuting with Langkawi International Airport.
Penang International Airport
Penang International Airport which was previously known as Bayan Lepas International Airport is strategically situated in Bayan Lepas area which is about 16 km south ward of Georgetown, Penang. It is equipped with facilities such as duty-free shops, restaurant, bank, foreign exchange office and car rental services companies.
It’s location which is close and within a short travelling range between the Penang Bridge linking the mainland to the island. It is a medium size airport in which waiting time for check in is relatively short. Majority of the tourists from nearby country such as Thailand prefer to Penang International Airport due to the common basic amenities easily available and had made their travel very comfortable.
In 2008, over 3.4 million passengers used Penang International Airport and had since recorded 43,796 aircraft traffic. It had also being a hub of 2 low cost carriers which is Firefly and Airasia.
Ever since the current Penang State Government is planning on building a new Low Cost Carrier Terminal in due future.
Senai International Airport
Opened in 1974, it serves the state of Johor as well as people from the southern states of Peninsular Malaysia. Senai International Airport serves as one of the three Malaysian hubs of AirAsia. The objective of the establishment of Senai International Airport is to prevent the leakage of passengers and cargo traffic to Singapore. Located strategically in the Iskandar Malaysia.
Currently it is being managed by Senai Airport Terminal Services Sdn Bhd , the first independent airport operator taking over the responsibilities of Malaysia Airport Holdings Berhad (MAHB) .
Senai Intenational Airport currently had 4 passenger airlines to 11 destinations and 3 cargo airlines to 2 destinations.
The 4 airlines are Airasia, Firefly, Indonesia Airasia and MAS.
AIR TRANSPORT 10.02
a. Malaysian Airlines System.
Company perspective
Malaysian Airlines System , generally known as MAS is a small air service that began with a 5-seater twin engined Airspeed Consul in 1947, Malaysia Airlines has grown into an award-winning airline with a fleet of more than 100 aircraft, servicing more than 110 destinations across six continents. Today, MAS is a corporation with a vision of global expansion and had grown extensively in response to consumer demand for worldwide coverage. The airline's enhanced in-flight services, reliable ground support and excellent infrastructure will set new world standards. Company History:
Malaysian Airlines System Berhad (MAS) is the holding company for Malaysia's national airline carrier, one of Asia's fastest growing airlines. Through several other subsidiaries, the company manufactures aircraft parts, offers trucking and cargo transportation services, caters food, provides laundry and dry-cleaning services for airlines and other industrial institutions, and oversees a travel agency. The Malaysian government retains a strong voice in MAS affairs. The history of Malaysian Airlines dates back to 1937, when the Straits Steamship Co. of Singapore joined forces with two British companies--Ocean Steamship Co. and Imperial Airways--and won approval from Singapore's government to operate an airline in the region. Malayan Airways Limited was registered on October 21, 1937.
Malayan Airways Ltd operations did not begin until 1947, well after World War 2 come to an end, when a twin-engined Airspeed Consul lifted off from Subang International Airport in Kuala Lumpur, linking that city with Singapore, Ipoh, and Penang in the north of the country.
Following Malaysia's political establishment in September 1963--the new country comprised the former states of Malaya and Singapore, and the one-time colonies of North Borneo, Sabah, and Sarawak--Malayan Airways became Malaysian Airways and was reorganized to focus on connecting the new country's disparate regions.
More organizational changes for the airline occurred in 1966, a year after Singapore seceded from Malaysia to become a sovereign state on its own. That year, the governments of Singapore and Malaysia jointly bought a controlling stake in the airline and renamed it Malaysia-Singapore Airlines Ltd.(MSA). Powerful Boeing jets then entered the fleet and enabled flights to reach a number of far-flung Asian destinations. However, differences between Kuala Lumpur and Singapore over the future direction of MSA prompted a split in 1972.
Malaysia chose to its way and in October 1972, Malaysian Airline Systems (MAS) was established. (The acronym MAS means gold in the Malaysian language.) ..MAS aircraft would henceforth adopted a stylized form of the traditional Kelantan "wau" or Malaysian kite.
Golden years of growth in the 1980s--90s
An economic boom in Malaysia during the 1980s helped spur growth at MAS. By the end of the decade, MAS was flying to 47 overseas destinations including 8 European cities: London, Zurich, Paris, Frankfurt, Istanbul, Vienna, Amsterdam, and Brussels. MAS also flew at this time to 6 Australian cities--Brisbane, Adelaide, Darwin, Perth, Melbourne, and Sydney as well as to Auckland, New Zealand. Besides flights to Asian hubs as Hong Kong, Tokyo, and Peking, MAS also connected with Los Angeles and Honolulu. By 1992, MAS had added scheduled flights to Athens, Madrid, and Rome. Currently MAS operated 118 domestic routes within Malaysia and 114 international routes across six continents.[1]. Malaysia Airlines now flies to 87 destinations across six continents from its primary hub in Kuala Lumpur. It has a particularly strong but diminishing and weakening presence in the Southeast Asia region, which, together with its subsidiary MASWings and Firefly, connects Kuala Lumpur to the most destinations in Borneo Island.
MAS and Visit Malaysia Year
In effort to obtain better business MAS introduced tour packages Malaysia Airlines Golden Holiday packages and Malaysia Stopover packages were established in 1984. These encouraged European and Australian travelers in transit between the two continents to take a rest break in Malaysia before carrying on to their final destination. To further stimulate tourism, a joint campaign was run by the Malaysian government and MAS to declare 1990 Visit Malaysia Year.
Another source of new traffic for the airline was the growing number of foreign students attending educational institutions in Malaysia as well as Malaysians were studying abroad.
Malaysia Airlines introduced Sarong Kebaya design as a uniform in 1st March 1986 for female flight attendants. It was designed by the School of Fashion at Mara Institute of Technology. The batik material depicts the “kelarai” motif, which is a bamboo weave pattern. “Sarong Kebaya” is a Malay traditional dress which appropriate to depict a Malaysian identity.
Cargo was also identified as an expanding source of revenue for the airline in the 1990s. In recognition of this potential, MAS in 1992 introduced MAS Kargo in order to begin providing a full cargo service to the U S A and Europe. In 1992 MAS kargo also had a fully automated cargo handling center in Penang. The new facility complemented the expanded MAS Cargo Center at Subang Airport, which provided semi-automated and computerized facilities including elevating transfer vehicles and electronic scissor lifts fitted with computerized scales. Expansion at the cargo center brought MAS Kargo warehouse storage space to 150,000 square meters.
b. AirAsia
History of AirAsia
The airline was established in 1993 and started operations on 18 November 1996.
It was originally founded by a government-owned conglomerate DRB-Hicom. On December 2, 2001, the heavily-indebted airline was purchased by former Time Warner executive Tony Fernandes's company Tune Air Sdn Bhd for the token sum of one ringgit. Fernandes proceeded to engineer a remarkable turnaround, turning a profit in 2002 and launching new routes from its hub in Kuala Lumpur International Airport at breakneck speed, undercutting former monopoly operator Malaysia Airlines with promotional fares as low as RM1 .
Mr. Tony Fernandes is currently the Chief Executive Officer of AirAsia. AirAsia which was initially a heavily indebted company was turned into a profitably company which subsequently a very popular airline carrier in Malaysia.
AirAsia second hub was in Senai Airport , Johor Bahru while it first international flight was to Bangkok, Thailand with an establishment Airasia Thailand, a subsidiary of Airasia.
Later , route was extended to Indonesia, Macau, Xiamen in China , Philippines, Vietnam, Myanmar and Cambodia.
A budget terminal, Low Cost Carrier Terminal (LCCT) built in Kuala Lumpur International Airport in 2006 became the new home for AirAsia plane. Currently AirAsia is the main customer of the Airbus A320.It had since placed an order of 175 units of the same plane to service its routes and by 2013, AirAsia shall have a least a fleet of 50 of the Airbus A320.
AirAsia currently operates 200 flights a day, over 75 domestic and international routes ranging from ASEAN countries, including China, Macau, Taiwan and Australia with the latest route to London, at Stansted Airport in London.
Ever since AirAsia had improved its services and still remain the most popular budget airline not only for Malaysians but visiting tourists alike as well.
c. Berjaya Air
The airline was established and began operations in 1989. It is owned by the Berjaya Group (through Berjaya Land) and was formerly known as Pacific Air Charter.
Berjaya Air is an airline based in Shah Alam, Selangor, Malaysia. It operates domestic scheduled and charter services, as well as regional flights. Its main base is Sultan Abdul Aziz Shah Airport, Subang, Malaysia. It has a fleet of 4 planes and servicing 6 destinations.
Berjaya Air current CEO is Tan Sri .Dato’ Vincent Tan Chee Yioun
Berjaya Air operates the following services ( as at February, 2008) to the following destinations:-
Malaysia
1. Subang ( Sultan Abdul Aziz Shah Airport )
2. Pangkor Island ( Pangkor Airport)
3. Redang Island ( Redang Airport)
4. Tioman Island (Tioman Airport)
Singapore
1. Singapore (Seletar Airport)
Thailand
1. Koh Samui ( Samui Airport )
L-030-3
Modul 22 (Air Transport) 10.02
3. List of 6 International Airports in Malaysia
Peninsular Malaysia
a. Kuala Lumpur International Airport (KLIA) ,Sepang, Kuala Lumpur
b. Langkawi International Airport ,Padang Matsirat,Langkawi Island, Kedah
c. Penang International Airport , Bayan Lepas, Penang
d. Senai International Airport , Johor Bahru, Johore
Sabah
a. Kota Kinabalu International Airport , Kota Kinabalu, Sabah
Sarawak
a. Kuching International Airport, Kuching, Sarawak
Kuala Lumpur International Airport (KLIA.)
It is Malaysia's main international airport situated in the Sepang district, in the south of the state of Selangor, about 50 kilometres from Kuala Lumpur. KLIA was built at a cost of some US$3.5 billion. The planning of building KLIA began in the year 1990 after the Malaysian government felt that the existing Subang International Airport was unable to cater future traffic.
It was officially opened on 27th June, 1998 just ready to accommodate the arrivals of foreign tourist in conjunction of the 1998 Commonwealth Games.
Kuala Lumpur International Airport is capable of handling 35 million passengers and 1.2 million tonnes of cargo a year in its current phase. As of 2007, it was ranked as the 13th busiest airport in the world by international passenger traffic, and is the 7th busiest international airport in Asia.
Langkawi .International Airport, Kedah
Langkawi International Airport is an airport located on a duty-free island of Langkawi which is under the administration of Kedah state. The airport is situated at Padang Matsirat and is about 25 minutes of driving from Langkawi main town of Kuah. Flights between Kuala Lumpur take about 60 minutes.
The Langkawi International Airport is a tourist attraction because it serves as a venue for the Langkawi International Maritime and Aerospace Exhibition or LIMA which is an international aerospace event for aviation industry and aero performances for the public.
Currently AirAsia, Firefly, MAS, SilkAir and Tiger Air are commuting with Langkawi International Airport.
Penang International Airport
Penang International Airport which was previously known as Bayan Lepas International Airport is strategically situated in Bayan Lepas area which is about 16 km south ward of Georgetown, Penang. It is equipped with facilities such as duty-free shops, restaurant, bank, foreign exchange office and car rental services companies.
It’s location which is close and within a short travelling range between the Penang Bridge linking the mainland to the island. It is a medium size airport in which waiting time for check in is relatively short. Majority of the tourists from nearby country such as Thailand prefer to Penang International Airport due to the common basic amenities easily available and had made their travel very comfortable.
In 2008, over 3.4 million passengers used Penang International Airport and had since recorded 43,796 aircraft traffic. It had also being a hub of 2 low cost carriers which is Firefly and Airasia.
Ever since the current Penang State Government is planning on building a new Low Cost Carrier Terminal in due future.
Senai International Airport
Opened in 1974, it serves the state of Johor as well as people from the southern states of Peninsular Malaysia. Senai International Airport serves as one of the three Malaysian hubs of AirAsia. The objective of the establishment of Senai International Airport is to prevent the leakage of passengers and cargo traffic to Singapore. Located strategically in the Iskandar Malaysia.
Currently it is being managed by Senai Airport Terminal Services Sdn Bhd , the first independent airport operator taking over the responsibilities of Malaysia Airport Holdings Berhad (MAHB) .
Senai Intenational Airport currently had 4 passenger airlines to 11 destinations and 3 cargo airlines to 2 destinations.
The 4 airlines are Airasia, Firefly, Indonesia Airasia and MAS.
Module 20 Secondary Industries
Module 20 , Level 3
Secondary Industries (B)
1. Short summary on manufacturing company;-
(a) Proton ;- Proton was initiated under the directive of the then Prime Minister, Tun Dr. Mahathir bin Mohamad. Proton is the Malaysian national automobile manufacturer (Malay acronym for PeRusahaan OTOmobil Nasional, 'National Automobile Enterprise'), which was established in 1983. It was then listed in the Kuala Lumpur Stock Excahange ( known as Bursa Malaysia). Proton Malaysia is under the management of Proton Holdings Sdn Bhd. The headquarters is in:-
HICOM Industrial EstateBatu Tiga40000 Shah AlamSelangor Darul EhsanMalaysia.
The first car was launch in 1985 which is the Proton Saga. The Proton Saga is the first car produced by Malaysian auto manufacturer Proton. Originally based on the 1983 Mitsubishi Lancer Fiore, to avoid R&D costs, the Saga first debuted in September 1985 and retained its core Fiore design for two decades, before a long overdue successor designed in-house by Proton was launched to replace the ageing platform in 2008.
Since 1985, the Proton Saga and its variants contribute to most of Proton's sales and revenues. The Saga is also the longest surviving model produced by Proton, soldiering on for nearly 22 years.
(b) Perodua ;- Perodua is the abbreviation of Perusahaan Otomobil Kedua . is Malaysia's second automobile manufacturer after Proton. It was established in 1993 and launched their first car, the Perodua Kancil in late 1994. The shareholders of Perodua are UMW Corporation Sdn Bhd with 38% stake, Daihatsu Motor Co. Ltd. (20%.)MBM Resources Bhd (20%), PNB Equity Resources Corporation Sdn Bhd (10%), Mitsui & Co. Ltd (7%) and Daihatsu (Malaysia) Sdn Bhd (5%).Perodua mainly produces small-compact cars and therefore does not actually compete with Proton for the same market niche. Perodua organised a logo competition in 1997 to find a new corporate logo, to be launched together with their upcoming model, . The competition was won by Johnson Ng Weng Kuan, an architecture student from Universiti Teknologi Malaysia. Perodua officially launched the new corporate logo on 24 August 1998 when they launched Malaysia's first 4x4 vehicle, the Perodua Kembara. The designer claimed that the inspiration of the design was the 'P' plate of probationary drivers, who would be the most likely to drive Perodua vehicles.
( c ) Modenas ;- Modenas is the prime motorcyclemanufacturer in Malaysia.it is establish in 1995 it’s head quarters is located in Gurun, Kedah State. The history of the company began at the early 1990s. After the success of Malaysian automotive manufacturer Proton, the government looked forward to launch a national motorcycle project.
Modenas was formed in 1995 and majority of its shares were held by Kawasaki, Sojitz, Khazanah Nasional and DRB-HICOM.
Modenas achieved its 1,000,000th unit production in June 2007. Currently Modenas is exporting its products to 13 countries worldwide with Greece being the largest importer.
2. Handicraft in Malaysia can be promoted in a few ways with lower cost. Comparatively we may seems to be expensive but the price are rather reasonable due to the supplementary material that is imported. However, the pricing can be more reasonable still, by utilizing local products and employing local to make the handicraft. Due to the reason that handicraft is not a commercial product like electronics, equipments, food and etc., it is advisable that the local people who had a permanent job whom had interest in arts and culture may perform this as a part-time work. Due to the high labour cost which involves foreign workers, it is best that unemployed locals can be trained in the skills of local handicraft. This in turn will help the individual in acquiring skills as well as promoting local handicraft as one source of income should the locals want to start on their own. The quality of the handicraft will be better, as seleted person whom had keen interest will be the more precise and detailed, thus quality handicraft will be produce. In conclusion, handicraft is best made by locals, who is seeking a part-time job or unemployed locals, secondly only person with keen interest are selected and thirdly, local product is fully utilized.
3. A short brief of telecommunication in Malaysia;-
a. RTM Television Station ,
RTM is the abbreviation of Radio Television Malaysia and is solely owned by the Malaysian Government. The channels in the station is basically RTM 1, RTM 2.
b. Astro,
Astro is a paid satellite TV subscribe by viewers. The station had a wide range of channel not available in RTM and international series which includes programmes on sports, music, variety, kids programme, documentary and etc. it is available in other language as well such as mandarin.
c. Maxis,
Maxis is a mobile telecommunication company ,providing mobile wireless telephone communication for Malaysians.MAXIS was granted telecommunication license to operate a nationwide GSM 900 mobile network, fixed network and international gateway in 1993. However it commence it's operation in 1995.The Maxis 3G was launched in 1995. Maxis had extended it international market to Indonesia and India, Maxis prefixes identifier is 012.
d. Digi ,
Digi is also a mobile telecommunication company that provides mobile telecommunication for Malaysians in general . 49% share of the company is owned by Telenor ASA of Norway. It is founded in 1995 and was listed in the KLSE in 1997. At that moment of time it is known as Mutiara Swisscom Berhad. Later it had been renamed to Digi Malaysia Berhad.
Headquarters is located at Subang Hi-tech Industrial Park. Digi is the first telco in Malaysia to launch and operate a fully the only mobile telecommunication service provider that provide GPRS service which was later upgraded to EDGE. It uses the native dailing prefix identifier of 010, 016, 0143, and 0149
e. Telekom
Telekom Malaysia originally was a fully goverment owned agency befor its corporatization and privatization in 12th October, 1984.TM was listed on the Bursa Malaysia on 9th Sept, 1990. It is the second largest telecommunication company in South East Asia. it is the sole DSL broadband provider in the country. It has monopoly on the fixed line network and has a considerable market share of the mobile communication market after its aquisition of Celcom and merging with its mobile operation arm, TM Touch. Broadband connectivity is through DSL under TM Net's Streamyx brand.
Celcom is one of the 3G service provider similar to Digi and Maxis.
Originally known as Jabatan Telekom Malaysia with the initially of providing fixed line to general public.
Telekom Malaysia is a goverment-linked company (GLC) in which the goverment of Malaysia is holding about 36% of the share stake.
Secondary Industries (B)
1. Short summary on manufacturing company;-
(a) Proton ;- Proton was initiated under the directive of the then Prime Minister, Tun Dr. Mahathir bin Mohamad. Proton is the Malaysian national automobile manufacturer (Malay acronym for PeRusahaan OTOmobil Nasional, 'National Automobile Enterprise'), which was established in 1983. It was then listed in the Kuala Lumpur Stock Excahange ( known as Bursa Malaysia). Proton Malaysia is under the management of Proton Holdings Sdn Bhd. The headquarters is in:-
HICOM Industrial EstateBatu Tiga40000 Shah AlamSelangor Darul EhsanMalaysia.
The first car was launch in 1985 which is the Proton Saga. The Proton Saga is the first car produced by Malaysian auto manufacturer Proton. Originally based on the 1983 Mitsubishi Lancer Fiore, to avoid R&D costs, the Saga first debuted in September 1985 and retained its core Fiore design for two decades, before a long overdue successor designed in-house by Proton was launched to replace the ageing platform in 2008.
Since 1985, the Proton Saga and its variants contribute to most of Proton's sales and revenues. The Saga is also the longest surviving model produced by Proton, soldiering on for nearly 22 years.
(b) Perodua ;- Perodua is the abbreviation of Perusahaan Otomobil Kedua . is Malaysia's second automobile manufacturer after Proton. It was established in 1993 and launched their first car, the Perodua Kancil in late 1994. The shareholders of Perodua are UMW Corporation Sdn Bhd with 38% stake, Daihatsu Motor Co. Ltd. (20%.)MBM Resources Bhd (20%), PNB Equity Resources Corporation Sdn Bhd (10%), Mitsui & Co. Ltd (7%) and Daihatsu (Malaysia) Sdn Bhd (5%).Perodua mainly produces small-compact cars and therefore does not actually compete with Proton for the same market niche. Perodua organised a logo competition in 1997 to find a new corporate logo, to be launched together with their upcoming model, . The competition was won by Johnson Ng Weng Kuan, an architecture student from Universiti Teknologi Malaysia. Perodua officially launched the new corporate logo on 24 August 1998 when they launched Malaysia's first 4x4 vehicle, the Perodua Kembara. The designer claimed that the inspiration of the design was the 'P' plate of probationary drivers, who would be the most likely to drive Perodua vehicles.
( c ) Modenas ;- Modenas is the prime motorcyclemanufacturer in Malaysia.it is establish in 1995 it’s head quarters is located in Gurun, Kedah State. The history of the company began at the early 1990s. After the success of Malaysian automotive manufacturer Proton, the government looked forward to launch a national motorcycle project.
Modenas was formed in 1995 and majority of its shares were held by Kawasaki, Sojitz, Khazanah Nasional and DRB-HICOM.
Modenas achieved its 1,000,000th unit production in June 2007. Currently Modenas is exporting its products to 13 countries worldwide with Greece being the largest importer.
2. Handicraft in Malaysia can be promoted in a few ways with lower cost. Comparatively we may seems to be expensive but the price are rather reasonable due to the supplementary material that is imported. However, the pricing can be more reasonable still, by utilizing local products and employing local to make the handicraft. Due to the reason that handicraft is not a commercial product like electronics, equipments, food and etc., it is advisable that the local people who had a permanent job whom had interest in arts and culture may perform this as a part-time work. Due to the high labour cost which involves foreign workers, it is best that unemployed locals can be trained in the skills of local handicraft. This in turn will help the individual in acquiring skills as well as promoting local handicraft as one source of income should the locals want to start on their own. The quality of the handicraft will be better, as seleted person whom had keen interest will be the more precise and detailed, thus quality handicraft will be produce. In conclusion, handicraft is best made by locals, who is seeking a part-time job or unemployed locals, secondly only person with keen interest are selected and thirdly, local product is fully utilized.
3. A short brief of telecommunication in Malaysia;-
a. RTM Television Station ,
RTM is the abbreviation of Radio Television Malaysia and is solely owned by the Malaysian Government. The channels in the station is basically RTM 1, RTM 2.
b. Astro,
Astro is a paid satellite TV subscribe by viewers. The station had a wide range of channel not available in RTM and international series which includes programmes on sports, music, variety, kids programme, documentary and etc. it is available in other language as well such as mandarin.
c. Maxis,
Maxis is a mobile telecommunication company ,providing mobile wireless telephone communication for Malaysians.MAXIS was granted telecommunication license to operate a nationwide GSM 900 mobile network, fixed network and international gateway in 1993. However it commence it's operation in 1995.The Maxis 3G was launched in 1995. Maxis had extended it international market to Indonesia and India, Maxis prefixes identifier is 012.
d. Digi ,
Digi is also a mobile telecommunication company that provides mobile telecommunication for Malaysians in general . 49% share of the company is owned by Telenor ASA of Norway. It is founded in 1995 and was listed in the KLSE in 1997. At that moment of time it is known as Mutiara Swisscom Berhad. Later it had been renamed to Digi Malaysia Berhad.
Headquarters is located at Subang Hi-tech Industrial Park. Digi is the first telco in Malaysia to launch and operate a fully the only mobile telecommunication service provider that provide GPRS service which was later upgraded to EDGE. It uses the native dailing prefix identifier of 010, 016, 0143, and 0149
e. Telekom
Telekom Malaysia originally was a fully goverment owned agency befor its corporatization and privatization in 12th October, 1984.TM was listed on the Bursa Malaysia on 9th Sept, 1990. It is the second largest telecommunication company in South East Asia. it is the sole DSL broadband provider in the country. It has monopoly on the fixed line network and has a considerable market share of the mobile communication market after its aquisition of Celcom and merging with its mobile operation arm, TM Touch. Broadband connectivity is through DSL under TM Net's Streamyx brand.
Celcom is one of the 3G service provider similar to Digi and Maxis.
Originally known as Jabatan Telekom Malaysia with the initially of providing fixed line to general public.
Telekom Malaysia is a goverment-linked company (GLC) in which the goverment of Malaysia is holding about 36% of the share stake.
Module 15 and 16 Floral Industry n Local Fruits
L-030-3
Level 3
Module 15 &16
Floral industry and local fruits
1.
a) Seasonal fruits; - Malaysia is a country which is rich of tropical fruits and there are fruits’ season. Among the seasonal fruits are durian, mangosteen, rambutan, chempedak and jack-fruit or commonly known locally as nangka. Malaysian is fond of durian and regarded as a favorite. It is also known as king of the fruits. Durian discharges a strong aroma which may in somehow prove to be unbearable for some people. Mangosteen goes hand in hand with durian and while durian is known as king of fruits, mangosteen meanwhile is regarded as queen of the fruits. Durian is heaty in nature while mangosteen is the reverse of it. Mangosteen is known as manggis in Malay language. Rambutan is found during its season which red in colour and the flesh is whitish clear. It is called rambutan because of its hairy skin. The rambutan comes from the word ‘rambut’ which means hair. Fruits season are normally in the month of May, June and July. During fruits season, many of these fruits are displayed and put on the roadside for sale.
b) Non-seasonal fruits ;-There are fruits that are available all year round, and among them are banana, papaya, pineapple ,watermelon, star-fruits, pomelos, guava and ciku.
c) Food and fruits festival; - Food and fruits festival or exhibition was held to promote Malaysia very own authentic food and local tropical fruits to tourist. It is also intended to encourage local to consume our local fruits and even to the extend to grow local fruit trees within their compound of their house. The objective which was primily to promote and introduce Malaysian fruits is also to create awareness for Malaysian as a whole not to be too dependent on imports of fruits from abroad. Malaysia is a fruit paradise and tropical fruits are easily available. The recent food festival was held in PISA Penang on 13th to 15th March, 2009 under the theme of “iFoodex”. Local fruits are also exhibit there. In Kuala Lumpur, it was held at Dataran Merdeka on 30th, May, 2009 under the theme “Food and Fruits Parade”.
2. Narration on spices and usage of spices in local dish
a) Nutmeg; - also known as “ buah pala” in Malay is a nice and aromatic when it process. The nutmeg itself is usually cut into slices and steam with rock sugar to make into nutmeg juice which is a very aromatic beverages to drink. The seed of nutmeg is use to cook together with curries or soup to enhance the aroma.
b) Cloves; - a kind of tropical spices in cooking of local dishes. The most common is the “nasi briyani “a kind of turmeric rice cooked with cloves. “Nasi briyani” can easily be found in Indian Muslim restaurant throughout Malaysia, but very commonly found in Penang. It can provide a tasteful and aromatic flavor to the rice. It can also use to cooking of curries as well. Cloves can be made into oil and is use as a remedy for ailments like cough, bronchitis, common cold, fever band soar throat.
c) Pepper;-also known as “lada’ in Malay, it is a very common in Malaysian dishes. Usually it is used as a seasoning in certain dishes. Pepper can add to the flavor of the dish. Its spicy nature will promote our appetite. In order to make into a seasoning, pepper in its original dried fruits is grinded into powder. It is commonly use to add into porridge to provide an aromatic taste to the food. It is also use for the local Chinese to make into “lor bak” a kind of minced meat added with some spices with pepper to make into a fried sausage. Peppers are sometime added into soup to make it more tasteful.
3. The “Marketing and promotion” strategies Malaysian government is undertaking to promote floral and fruits industry.
Malaysian government through its own agency which is FAMA (Federal Agricultural and Marketing Authority) is the main agency that is currently promoting Malaysian fruits and floral product to global market. For an instance, it had continued to provide support to farmers in technical advice, financial support and research for them to produce quality fruits for international market. Organic fertilizers are provided for farmers to grow their fruit trees. FAMA is also responsible to open and create new market overseas and market Malaysian floral and fruits. With the support from the Ministry of Agriculture, with a favorable and reasonable pricing of the fruits and floral products it will continue to encourage and motivate the farmers to continue to produce better products. Due to the support provided, Malaysian fruits had been successfully marketed in Japan, example of fruits are papaya and mangosteen.
Level 3
Module 15 &16
Floral industry and local fruits
1.
a) Seasonal fruits; - Malaysia is a country which is rich of tropical fruits and there are fruits’ season. Among the seasonal fruits are durian, mangosteen, rambutan, chempedak and jack-fruit or commonly known locally as nangka. Malaysian is fond of durian and regarded as a favorite. It is also known as king of the fruits. Durian discharges a strong aroma which may in somehow prove to be unbearable for some people. Mangosteen goes hand in hand with durian and while durian is known as king of fruits, mangosteen meanwhile is regarded as queen of the fruits. Durian is heaty in nature while mangosteen is the reverse of it. Mangosteen is known as manggis in Malay language. Rambutan is found during its season which red in colour and the flesh is whitish clear. It is called rambutan because of its hairy skin. The rambutan comes from the word ‘rambut’ which means hair. Fruits season are normally in the month of May, June and July. During fruits season, many of these fruits are displayed and put on the roadside for sale.
b) Non-seasonal fruits ;-There are fruits that are available all year round, and among them are banana, papaya, pineapple ,watermelon, star-fruits, pomelos, guava and ciku.
c) Food and fruits festival; - Food and fruits festival or exhibition was held to promote Malaysia very own authentic food and local tropical fruits to tourist. It is also intended to encourage local to consume our local fruits and even to the extend to grow local fruit trees within their compound of their house. The objective which was primily to promote and introduce Malaysian fruits is also to create awareness for Malaysian as a whole not to be too dependent on imports of fruits from abroad. Malaysia is a fruit paradise and tropical fruits are easily available. The recent food festival was held in PISA Penang on 13th to 15th March, 2009 under the theme of “iFoodex”. Local fruits are also exhibit there. In Kuala Lumpur, it was held at Dataran Merdeka on 30th, May, 2009 under the theme “Food and Fruits Parade”.
2. Narration on spices and usage of spices in local dish
a) Nutmeg; - also known as “ buah pala” in Malay is a nice and aromatic when it process. The nutmeg itself is usually cut into slices and steam with rock sugar to make into nutmeg juice which is a very aromatic beverages to drink. The seed of nutmeg is use to cook together with curries or soup to enhance the aroma.
b) Cloves; - a kind of tropical spices in cooking of local dishes. The most common is the “nasi briyani “a kind of turmeric rice cooked with cloves. “Nasi briyani” can easily be found in Indian Muslim restaurant throughout Malaysia, but very commonly found in Penang. It can provide a tasteful and aromatic flavor to the rice. It can also use to cooking of curries as well. Cloves can be made into oil and is use as a remedy for ailments like cough, bronchitis, common cold, fever band soar throat.
c) Pepper;-also known as “lada’ in Malay, it is a very common in Malaysian dishes. Usually it is used as a seasoning in certain dishes. Pepper can add to the flavor of the dish. Its spicy nature will promote our appetite. In order to make into a seasoning, pepper in its original dried fruits is grinded into powder. It is commonly use to add into porridge to provide an aromatic taste to the food. It is also use for the local Chinese to make into “lor bak” a kind of minced meat added with some spices with pepper to make into a fried sausage. Peppers are sometime added into soup to make it more tasteful.
3. The “Marketing and promotion” strategies Malaysian government is undertaking to promote floral and fruits industry.
Malaysian government through its own agency which is FAMA (Federal Agricultural and Marketing Authority) is the main agency that is currently promoting Malaysian fruits and floral product to global market. For an instance, it had continued to provide support to farmers in technical advice, financial support and research for them to produce quality fruits for international market. Organic fertilizers are provided for farmers to grow their fruit trees. FAMA is also responsible to open and create new market overseas and market Malaysian floral and fruits. With the support from the Ministry of Agriculture, with a favorable and reasonable pricing of the fruits and floral products it will continue to encourage and motivate the farmers to continue to produce better products. Due to the support provided, Malaysian fruits had been successfully marketed in Japan, example of fruits are papaya and mangosteen.
Module 14 - Cocoa
2. Cocoa's Journey to Malaysia
Cocoa, the nectar of the gods and even the cocoa tree's botanical name, 'Theobroma cacao' translated from the Greek means "food of the gods" has a history rooted in the mists of time as far back as 1662. In the early days, the native belief that cocoa tree was of divine origin and resulted in a holy ritual being performed whenever cocoa trees were planted.
Cocoa has successfully conquered all countries and continents of the world in just over 500 years since its first discovery in the ancient civilization of the Mayas and Aztecs in South America. In South America, the Aztecs considered the beverage a royal drink served in ceremonial golden goblets. The Mayas of the Yucatán and the Aztecs of Mexico cultivated cocoa and the Aztec emperor Montezuma is said to have regularly consumed a preparation called chocolatl, a mix of roasted cocoa nibs, maize, water and spice.
The cocoa tree soon began to appear in Spanish colonies some 20 years after it had been brought back by the early explorers. However, the processing of cocoa beans began in earnest, but under a veil of secrecy in monasteries. Chocolate was restricted to nobility and the recipes were kept secret for nearly 100 years. Hernando Cortez brought back the first cocoa and chocolate drink recipe to the Court of King of Spain in 1528. Gradually a transformation began. Cane sugar was added. Newly discovered spices such as vanilla and cinnamon were also used as flavourings.
Then chocolate spread, to France in 1615, the UK in 1650s and in America in 1755. There was no looking back. Cocoa and chocolate took America and the world by storm. Today it is the most popular and most relished flavour in the world.
Cocoa was first introduced to South East Asia in 17th century by the Spanish. The Spanish brought the cocoa from Latin America to the Philippines in 1670. Then, it was believed that the cocoa tree was later brought to Indonesia and Sabah in the early 18th century.
In Malaysia, the first cocoa planted area was found in Melaka in 1778. Subsequently, the cocoa planting was started in a plotted area at Serdang Agriculture Station and Silam Agriculture Research Center, Sabah. The earliest cocoa commercialization started between 1853 to 1959 where cocoa types Amelonado was first planted at Jerangau, Terengganu. The planted area was 403 hectarages.
Cocoa trial was further undertaken at Serdang, Cheras, Kuala Lipis and Temerloh between 1936 to 1940. However, cocoa was only actively planted after world war II. Cocoa officially came to Quoin Hill, Tawau, Sabah in 1960. From then on, there was no turning back to cocoa fever.
3. PROCESS OF COFFEE SEED TO COFFEE POWDER
Coffee does not exist in nature in the form that we normally buy it. Coffee is prepared from the roasted seeds of the coffee plant. These seeds are commonly known as 'coffee beans,' even though they are not precisely beans. The green 'coffee beans' that are collected from the coffee plantations are sent to places where they are roasted, ground and finely crushed to make coffee powder.
The following are a detail of all the processes that green coffee beans have to go through before they actually become coffee powder. First, they must be picked from plantations. Green coffee beans are most frequently picked by hand by laborers who get paid by the basketful. Since coffee beans are a type of drupe, with fruit flesh directly wrapping the coffee bean, after being gathered the flesh of the coffee bean must be promptly removed by soaking, scouring and mechanically rubbing the bean. The de-fruited coffee bean is then cleansed with water to remove sticking fruit and additional sugars before drying. The green coffee beans are then spread over a large concrete or rock plane, where they are dried by air and sunlight.
The next step in preparation is categorization of the beans by color and size. Discolored, decayed and damaged beans are removed at this point. The roasting process that follows is important in producing an aromatic cup of coffee. When roasted, the green coffee bean expands to nearly twice its initial size, changing in color and density. As the bean takes in heat, the color changes to yellow and then to a light 'cinnamon' brown. At this point in the roasting process, the coffee beans will start cracking, quite like popping popcorn. The final product can be crushed into savory coffee powder.
Common types of coffee species are Arabica , Robusta and Liberica .
coffee beans
4. BOH tea cultivation
The story of BOH begins in 1890 when seven-year-old J.A. Russell arrived in Kuala Lumpur, Malaya with his father. At that time, the capital was a mishmash of tin miners' shanties, houses built by Chinese immigrants and palatial new buildings designed by British government architects.
BOH Plantations was founded in 1929 by J.A. Russel, a British businessman during the British colonial era in Malaya. He was optimistic of the tea plantation business due to huge demands despite of the world-wide Great Depression at that time. As a result of the potential, he applied for and was granted a concession of land for his first tea garden in Habu, Cameron Highlands
J.A. was educated in England, but upon his return to Malaya, he began his career in the Straits Trading Company where he became fluent in as many as 5 Chinese dialects as well as Bahasa Melayu. This, together with his close contacts with wealthy Chinese tin-miners, paved the way for his investment in the country's flourishing mining industry.
In partnership with his brothers Philip, Donald and Robert, J.A. soon started diversifying his business interests. In 1908, he ventured into the rubber industry, which was then still in its infancy. He was also involved in the construction business and, together with Philip, was contracted to build the Kuala Lumpur railway station.
In 1913, J.A transacted one of the most remarkable business deals in his career where he acquired almost a third of the town of Ipoh.
Around the same time, he established a colliery at Batu Arang in Selangor. In this venture, he was assisted by his brother Donald, a mining engineer trained at the Colorado School of Mines. Their foresight and initiative helped transform this jungle area into a thriving industrial centre just 25 km from Kuala Lumpur.
But it was his business venture in 1929 that has left an indelible mark on the country. J.A. saw the potential of tea as an important crop for Malaya which until that time had been substantially dependent upon rubber and tin. Together with A.B. Milne, a veteran tea planter from Ceylon, he applied for and was granted a concession of land in Cameron Highlands.
Equipped with a single steamroller, some labourers and several mules, they proceeded to transform steep virgin jungle slopes into the tea garden we now know as Boh, the first highland tea garden in the country.
Thus, BOH Plantations, the current market leader for tea, was born.
J.A. Russell was a scholarly yet dynamic person. When he died in 1933 at the early age of 50, the obituary carried by The Malay Mail, the local English language newspaper, aptly described his life in Malaya:
'His whole career has been a business romance of such magnitude that it cannot be compared with the achievements of any other European in Malaya – past or present.’
More than 5000ft above sea level, on the main mountain range of Malaysia, is one of the most fertile agricultural spots in the country: Cameron Highlands.
Nicknamed ‘Malaysia’s Green Bowl’, the highlands possess all the right attributes of prime cropland - moderate temperatures, high altitude, abundant rainfall, long hours of sunshine and well-drained soil. These features were not lost on J.A. Russell, an established businessman who owned substantial tin and rubber investments in Malaya during the early 1900s. A man of keen business acumen, J.A. noticed that the demand for high quality tea remained high even during slumps.So in 1929, J.A. established Boh Tea Garden, the country’s first highland tea garden in Cameron Highlands. Today, BOH Plantations owns two more tea gardens in Cameron Highlands: Fairlie and Sungei Palas.
Tea is very much like wine; the conditions in which the crop is grown have great influence on its final character. BOH’s tea gardens, bringing together the ideal environmental conditions of Cameron Highlands and the precision of mechanised operations, yield a tea with superb characteristics – bright and brisk complemented by a delightful aroma.
BOH packs its own teas which are marketed in both domestic and international markets.
Today, BOH has the largest combined acreage of tea gardens in the country. The Company remains committed to the legacy left behind by J.A. Russell: to produce great-tasting distinctive teas for generations to come.
Today, BOH Plantations owns three tea gardens - the first garden in Habu, Fairlie Tea Garden and Sungai Palas Tea Garden. To ensure the freshness of its tea products, BOH Plantations also set up a packaging factory near its main garden. BOH tea products are distributed both in domestic and international markets.
Cocoa, the nectar of the gods and even the cocoa tree's botanical name, 'Theobroma cacao' translated from the Greek means "food of the gods" has a history rooted in the mists of time as far back as 1662. In the early days, the native belief that cocoa tree was of divine origin and resulted in a holy ritual being performed whenever cocoa trees were planted.
Cocoa has successfully conquered all countries and continents of the world in just over 500 years since its first discovery in the ancient civilization of the Mayas and Aztecs in South America. In South America, the Aztecs considered the beverage a royal drink served in ceremonial golden goblets. The Mayas of the Yucatán and the Aztecs of Mexico cultivated cocoa and the Aztec emperor Montezuma is said to have regularly consumed a preparation called chocolatl, a mix of roasted cocoa nibs, maize, water and spice.
The cocoa tree soon began to appear in Spanish colonies some 20 years after it had been brought back by the early explorers. However, the processing of cocoa beans began in earnest, but under a veil of secrecy in monasteries. Chocolate was restricted to nobility and the recipes were kept secret for nearly 100 years. Hernando Cortez brought back the first cocoa and chocolate drink recipe to the Court of King of Spain in 1528. Gradually a transformation began. Cane sugar was added. Newly discovered spices such as vanilla and cinnamon were also used as flavourings.
Then chocolate spread, to France in 1615, the UK in 1650s and in America in 1755. There was no looking back. Cocoa and chocolate took America and the world by storm. Today it is the most popular and most relished flavour in the world.
Cocoa was first introduced to South East Asia in 17th century by the Spanish. The Spanish brought the cocoa from Latin America to the Philippines in 1670. Then, it was believed that the cocoa tree was later brought to Indonesia and Sabah in the early 18th century.
In Malaysia, the first cocoa planted area was found in Melaka in 1778. Subsequently, the cocoa planting was started in a plotted area at Serdang Agriculture Station and Silam Agriculture Research Center, Sabah. The earliest cocoa commercialization started between 1853 to 1959 where cocoa types Amelonado was first planted at Jerangau, Terengganu. The planted area was 403 hectarages.
Cocoa trial was further undertaken at Serdang, Cheras, Kuala Lipis and Temerloh between 1936 to 1940. However, cocoa was only actively planted after world war II. Cocoa officially came to Quoin Hill, Tawau, Sabah in 1960. From then on, there was no turning back to cocoa fever.
3. PROCESS OF COFFEE SEED TO COFFEE POWDER
Coffee does not exist in nature in the form that we normally buy it. Coffee is prepared from the roasted seeds of the coffee plant. These seeds are commonly known as 'coffee beans,' even though they are not precisely beans. The green 'coffee beans' that are collected from the coffee plantations are sent to places where they are roasted, ground and finely crushed to make coffee powder.
The following are a detail of all the processes that green coffee beans have to go through before they actually become coffee powder. First, they must be picked from plantations. Green coffee beans are most frequently picked by hand by laborers who get paid by the basketful. Since coffee beans are a type of drupe, with fruit flesh directly wrapping the coffee bean, after being gathered the flesh of the coffee bean must be promptly removed by soaking, scouring and mechanically rubbing the bean. The de-fruited coffee bean is then cleansed with water to remove sticking fruit and additional sugars before drying. The green coffee beans are then spread over a large concrete or rock plane, where they are dried by air and sunlight.
The next step in preparation is categorization of the beans by color and size. Discolored, decayed and damaged beans are removed at this point. The roasting process that follows is important in producing an aromatic cup of coffee. When roasted, the green coffee bean expands to nearly twice its initial size, changing in color and density. As the bean takes in heat, the color changes to yellow and then to a light 'cinnamon' brown. At this point in the roasting process, the coffee beans will start cracking, quite like popping popcorn. The final product can be crushed into savory coffee powder.
Common types of coffee species are Arabica , Robusta and Liberica .
coffee beans
4. BOH tea cultivation
The story of BOH begins in 1890 when seven-year-old J.A. Russell arrived in Kuala Lumpur, Malaya with his father. At that time, the capital was a mishmash of tin miners' shanties, houses built by Chinese immigrants and palatial new buildings designed by British government architects.
BOH Plantations was founded in 1929 by J.A. Russel, a British businessman during the British colonial era in Malaya. He was optimistic of the tea plantation business due to huge demands despite of the world-wide Great Depression at that time. As a result of the potential, he applied for and was granted a concession of land for his first tea garden in Habu, Cameron Highlands
J.A. was educated in England, but upon his return to Malaya, he began his career in the Straits Trading Company where he became fluent in as many as 5 Chinese dialects as well as Bahasa Melayu. This, together with his close contacts with wealthy Chinese tin-miners, paved the way for his investment in the country's flourishing mining industry.
In partnership with his brothers Philip, Donald and Robert, J.A. soon started diversifying his business interests. In 1908, he ventured into the rubber industry, which was then still in its infancy. He was also involved in the construction business and, together with Philip, was contracted to build the Kuala Lumpur railway station.
In 1913, J.A transacted one of the most remarkable business deals in his career where he acquired almost a third of the town of Ipoh.
Around the same time, he established a colliery at Batu Arang in Selangor. In this venture, he was assisted by his brother Donald, a mining engineer trained at the Colorado School of Mines. Their foresight and initiative helped transform this jungle area into a thriving industrial centre just 25 km from Kuala Lumpur.
But it was his business venture in 1929 that has left an indelible mark on the country. J.A. saw the potential of tea as an important crop for Malaya which until that time had been substantially dependent upon rubber and tin. Together with A.B. Milne, a veteran tea planter from Ceylon, he applied for and was granted a concession of land in Cameron Highlands.
Equipped with a single steamroller, some labourers and several mules, they proceeded to transform steep virgin jungle slopes into the tea garden we now know as Boh, the first highland tea garden in the country.
Thus, BOH Plantations, the current market leader for tea, was born.
J.A. Russell was a scholarly yet dynamic person. When he died in 1933 at the early age of 50, the obituary carried by The Malay Mail, the local English language newspaper, aptly described his life in Malaya:
'His whole career has been a business romance of such magnitude that it cannot be compared with the achievements of any other European in Malaya – past or present.’
More than 5000ft above sea level, on the main mountain range of Malaysia, is one of the most fertile agricultural spots in the country: Cameron Highlands.
Nicknamed ‘Malaysia’s Green Bowl’, the highlands possess all the right attributes of prime cropland - moderate temperatures, high altitude, abundant rainfall, long hours of sunshine and well-drained soil. These features were not lost on J.A. Russell, an established businessman who owned substantial tin and rubber investments in Malaya during the early 1900s. A man of keen business acumen, J.A. noticed that the demand for high quality tea remained high even during slumps.So in 1929, J.A. established Boh Tea Garden, the country’s first highland tea garden in Cameron Highlands. Today, BOH Plantations owns two more tea gardens in Cameron Highlands: Fairlie and Sungei Palas.
Tea is very much like wine; the conditions in which the crop is grown have great influence on its final character. BOH’s tea gardens, bringing together the ideal environmental conditions of Cameron Highlands and the precision of mechanised operations, yield a tea with superb characteristics – bright and brisk complemented by a delightful aroma.
BOH packs its own teas which are marketed in both domestic and international markets.
Today, BOH has the largest combined acreage of tea gardens in the country. The Company remains committed to the legacy left behind by J.A. Russell: to produce great-tasting distinctive teas for generations to come.
Today, BOH Plantations owns three tea gardens - the first garden in Habu, Fairlie Tea Garden and Sungai Palas Tea Garden. To ensure the freshness of its tea products, BOH Plantations also set up a packaging factory near its main garden. BOH tea products are distributed both in domestic and international markets.
Module 12 Oil Palm and Rubber
1
a. Origin of oil palm in Malaysia.
Oil Palm (from the African oil palm, Elaeis guineensis) originated from West African countries.
Palm was introduced to Java by the Dutch in 1848 and Malaysia (then the British colony of Malaya) in 1910 by Scotsman William Sime and English banker Henry Darby.
In 1911 palms was planted as ornamental plants and were planted at Rantau Panjang, Kuala .Selangor. Seeds from here later were planted at Tannamaran estate in 1917 by Henry Fauconnier. It was 50 years later that commercial production began.
The first plantations were mostly established and operated by British plantation owners, such as Sime Darby.
b. Oil palm industry in Malaysia
From the 1960s a major oil palm plantation scheme was introduced by the government with the main aim of eradicating poverty. Settlers were each allocated 10 acres of land (about 4 hectares) under the FELDA and FELCRA scheme planted oil palm, and given 20 years to pay off the debt for the land.
The large plantation companies remained listed in London until the Malaysian government engineered their "Malaysianisation" throughout the 1960s and 1970s. Malaysian giant plantation companies include United Plantation, Sime Darby and Guthrie. Malaysia is the largest producer of palm oil in the world, producing about 15 million tonnes of palm oil a year. It now accounts for approximately 47% of global palm oil production and 54% of world exports.
c. Major usage of palm oil
i. Household cooking
ii. Industrial frying
iii. Margarine
iv. Shortening
v. Vegetable ghee
vi. Ice cream
vii. Confectionary
viii. Non-dairy creamers
ix. Soap and detergents
x. Oleo chemical
xi. Bio diesel
d. Nutritional effects of palm oil
Oil palm of its deep red colour is because of beta carotene a rich source of vitamin A. It also contains tocopherols, vitamin E, co-enzyme Q10 (ubiquinone), and powerful anti- oxidant. Furthermore it is cholesterol free.
Scientific evidence showing that palm oil increased the levels of good cholesterol and reduced the levels of bad cholesterol in the blood, and that palm is a better solid fat to use in products where trans fats would otherwise be chosen.
2.
a. History of rubber in Malaysia.
Rubber also scientifically as Hevea brasilliensis originated from Brazil. It was found to be to waterproof cloth. ‘ Macintosh’ coats were created in 1823. In 1839 Charles Goodyear stabilized rubber by adding sulphur while heating which is known as vulcanization. Malaysia rubber begins when Sir Henry Wickham collected and shipped 70,000 seeds to London Kew gardens. Later it was brought in to Malaysia via Ceylon, now Sri Lanka in 1877.Henry Nicholas Ridley later promoted it and encouraged everyone to plant it. He is known as Rubber Ridley. The oldest tree still survives in Kuala Kangsar which is planted in late 1870s.
b. Process of natural rubber.
The tapper will start working in rubber estates at about 5 a.m. every day. Latex flows better before the day heats up. A strip of bark is carefully cut away about 5mm and the milky latex flows into a cup that is hung on the tree. When the last tree is tapped after about 3 hours time, the tapper will return back to the first tree he tapped to collect the latex accordingly until the last tree he tap.
The liquid is sieved and then transported to factory. Over here the latex is mixed with formic acid to harden it. Excess water is removed. They are either cut and go through a twin roller to make into sheets of rubber. The rubber sheets are placed in a smoke house to dry off the moisture in the rubber. After drying the rubber will be sent away for further manufacturing purpose to be made in daily use product.
c. Major usage of rubber.
The natural rubber is used for making products such as:
Glue
Tyres
Toys
Shoes
Condoms
Gloves
Catheters
Balloons
Some medical tubing
Elastic thread and rubber band
a. Origin of oil palm in Malaysia.
Oil Palm (from the African oil palm, Elaeis guineensis) originated from West African countries.
Palm was introduced to Java by the Dutch in 1848 and Malaysia (then the British colony of Malaya) in 1910 by Scotsman William Sime and English banker Henry Darby.
In 1911 palms was planted as ornamental plants and were planted at Rantau Panjang, Kuala .Selangor. Seeds from here later were planted at Tannamaran estate in 1917 by Henry Fauconnier. It was 50 years later that commercial production began.
The first plantations were mostly established and operated by British plantation owners, such as Sime Darby.
b. Oil palm industry in Malaysia
From the 1960s a major oil palm plantation scheme was introduced by the government with the main aim of eradicating poverty. Settlers were each allocated 10 acres of land (about 4 hectares) under the FELDA and FELCRA scheme planted oil palm, and given 20 years to pay off the debt for the land.
The large plantation companies remained listed in London until the Malaysian government engineered their "Malaysianisation" throughout the 1960s and 1970s. Malaysian giant plantation companies include United Plantation, Sime Darby and Guthrie. Malaysia is the largest producer of palm oil in the world, producing about 15 million tonnes of palm oil a year. It now accounts for approximately 47% of global palm oil production and 54% of world exports.
c. Major usage of palm oil
i. Household cooking
ii. Industrial frying
iii. Margarine
iv. Shortening
v. Vegetable ghee
vi. Ice cream
vii. Confectionary
viii. Non-dairy creamers
ix. Soap and detergents
x. Oleo chemical
xi. Bio diesel
d. Nutritional effects of palm oil
Oil palm of its deep red colour is because of beta carotene a rich source of vitamin A. It also contains tocopherols, vitamin E, co-enzyme Q10 (ubiquinone), and powerful anti- oxidant. Furthermore it is cholesterol free.
Scientific evidence showing that palm oil increased the levels of good cholesterol and reduced the levels of bad cholesterol in the blood, and that palm is a better solid fat to use in products where trans fats would otherwise be chosen.
2.
a. History of rubber in Malaysia.
Rubber also scientifically as Hevea brasilliensis originated from Brazil. It was found to be to waterproof cloth. ‘ Macintosh’ coats were created in 1823. In 1839 Charles Goodyear stabilized rubber by adding sulphur while heating which is known as vulcanization. Malaysia rubber begins when Sir Henry Wickham collected and shipped 70,000 seeds to London Kew gardens. Later it was brought in to Malaysia via Ceylon, now Sri Lanka in 1877.Henry Nicholas Ridley later promoted it and encouraged everyone to plant it. He is known as Rubber Ridley. The oldest tree still survives in Kuala Kangsar which is planted in late 1870s.
b. Process of natural rubber.
The tapper will start working in rubber estates at about 5 a.m. every day. Latex flows better before the day heats up. A strip of bark is carefully cut away about 5mm and the milky latex flows into a cup that is hung on the tree. When the last tree is tapped after about 3 hours time, the tapper will return back to the first tree he tapped to collect the latex accordingly until the last tree he tap.
The liquid is sieved and then transported to factory. Over here the latex is mixed with formic acid to harden it. Excess water is removed. They are either cut and go through a twin roller to make into sheets of rubber. The rubber sheets are placed in a smoke house to dry off the moisture in the rubber. After drying the rubber will be sent away for further manufacturing purpose to be made in daily use product.
c. Major usage of rubber.
The natural rubber is used for making products such as:
Glue
Tyres
Toys
Shoes
Condoms
Gloves
Catheters
Balloons
Some medical tubing
Elastic thread and rubber band
Module 36
Module 36
Tour report
1. Name of tour : Round Island Tour Penang
2. Starting location : Georgetown, Penang
3. Details of guest ;-
a. Length of stay :- 3 days
b. Number of person ;- 15 paxs
c. Type of tour ;- Walking tour and bus tour
d. Accommodation : City Bayview Hotel, Penang
e. Restaurants : May Garden ( Chinese cuisine) Oriental seafood(Seafood) ,Prontip Thai Restaurant.
f. Transportation; PYB Excursion bus
g. Places of visit :
Ø Fort Cornwallis (EF)
Ø St. George Church
Ø Penang State Museum ( EF)
Ø Convent Light Street
Ø Logan’s Memorial
Ø Goddess of Mercy Temple
Ø Sri Mariamman Temple Day 1 (Walking tour)
Ø Kapitan Keling Mosque
Ø Yap Kongsi
Ø TeoChew Association
Ø Khoo Kongsi ,(EF)
Ø Cheah Kongsi
Ø Little India
Ø Clan’s Jetty ( Chew Jetty, Lim Jetty)
Ø Snake temple
Ø War Museum (EF)
Ø Fish World Aquarium ( Marine Dept) (EF)
Ø Balik Pulau Tropical Farm (EF)
Ø Titi Kerawang Day 2 (Bus Excursion)
Ø Teluk Bahang Butterfly Farm (EF)
Ø Penang National Park Complex
Ø Batu Feringghi
Ø Tropical Spice Garden (EF)
Ø Kek Lok Si Temple
Ø Penang Hill (EF)
Ø P.Ramlee’s house and museum Day 3 (Bus Excursion)
Ø Early Japanese cemetery
Ø Wat Chaiya Mangalaram
Ø Dhammi Karama
Ø Gurney Drive
h. Entrance fees;-
Places of Interest
Entrance Fees Incurred (RM)
Fort Cornwallis
3-00/pax
Penang State Museum
1-00/pax
Khoo Kongsi
5-00/pax
War Museum
5-00/pax
Fish World Aquarium
5-00/pax
Balik Pulau Tropical Farm
25-00/pax
Butterfly Farm
15-00/pax
Tropical Spice Garden
14-00/pax
Penang Hill –Funicular Train
4-00/pax
4. Complaints & Compliments
Complaints
Compliments
Pestering stall owners at KeK Lok Si
Some public toilets- very unhygienic
Tropical Spice Garden well maintained .
Khoo Kongsi –very historical
Food is excellent and reasonable
Penang Hill – very spectacular
People are very friendly
Guides are very informative especially when pointing some war relic along the route.
Tour report
1. Name of tour : Round Island Tour Penang
2. Starting location : Georgetown, Penang
3. Details of guest ;-
a. Length of stay :- 3 days
b. Number of person ;- 15 paxs
c. Type of tour ;- Walking tour and bus tour
d. Accommodation : City Bayview Hotel, Penang
e. Restaurants : May Garden ( Chinese cuisine) Oriental seafood(Seafood) ,Prontip Thai Restaurant.
f. Transportation; PYB Excursion bus
g. Places of visit :
Ø Fort Cornwallis (EF)
Ø St. George Church
Ø Penang State Museum ( EF)
Ø Convent Light Street
Ø Logan’s Memorial
Ø Goddess of Mercy Temple
Ø Sri Mariamman Temple Day 1 (Walking tour)
Ø Kapitan Keling Mosque
Ø Yap Kongsi
Ø TeoChew Association
Ø Khoo Kongsi ,(EF)
Ø Cheah Kongsi
Ø Little India
Ø Clan’s Jetty ( Chew Jetty, Lim Jetty)
Ø Snake temple
Ø War Museum (EF)
Ø Fish World Aquarium ( Marine Dept) (EF)
Ø Balik Pulau Tropical Farm (EF)
Ø Titi Kerawang Day 2 (Bus Excursion)
Ø Teluk Bahang Butterfly Farm (EF)
Ø Penang National Park Complex
Ø Batu Feringghi
Ø Tropical Spice Garden (EF)
Ø Kek Lok Si Temple
Ø Penang Hill (EF)
Ø P.Ramlee’s house and museum Day 3 (Bus Excursion)
Ø Early Japanese cemetery
Ø Wat Chaiya Mangalaram
Ø Dhammi Karama
Ø Gurney Drive
h. Entrance fees;-
Places of Interest
Entrance Fees Incurred (RM)
Fort Cornwallis
3-00/pax
Penang State Museum
1-00/pax
Khoo Kongsi
5-00/pax
War Museum
5-00/pax
Fish World Aquarium
5-00/pax
Balik Pulau Tropical Farm
25-00/pax
Butterfly Farm
15-00/pax
Tropical Spice Garden
14-00/pax
Penang Hill –Funicular Train
4-00/pax
4. Complaints & Compliments
Complaints
Compliments
Pestering stall owners at KeK Lok Si
Some public toilets- very unhygienic
Tropical Spice Garden well maintained .
Khoo Kongsi –very historical
Food is excellent and reasonable
Penang Hill – very spectacular
People are very friendly
Guides are very informative especially when pointing some war relic along the route.
Saturday, October 24, 2009
Module 26 and 27
Module 26 & 27
Tour expenditure advances details
Nos of person: 20 adults
Date
Particulars
Nos.of pax
Cost per pax (RM)
Total
(RM)
22-10-2009
Accommodation (Cititel hotel) –twin sharing -2 nights
10 pax ( 2 person a room)
165 per room
165 X 10 X 2
3300
Dinner –Oriental seafood
20 pax
18
18 X 20
360
23-10-2009
Butterfly farm
20
20
20 X 20
400
Tropical Fruit Farm
20
20
20 X 20
400
Cheong Fatt Tze Mansion
20
12
12 X 20
240
Komtar Tower
20
15
15 X 20
300
Trishaw ride
10 pax ( 2 person per trishaw)
7
7 X 10
70
Dinner
20
18
18 X 20
360
24-10-2009
Penang Hill Funicular train
20
4
4 X 20
80
24-10-2009
Lunch
20
15
15 X 20
300
Other expenses
Driver’s tips ( RM 30/day ) 30 X 3 days
90
Highway toll expenses
100
Grand total
( Ringgit Malaysia : Six thousand only)
6000
Tour expenditure advances details
Nos of person: 20 adults
Date
Particulars
Nos.of pax
Cost per pax (RM)
Total
(RM)
22-10-2009
Accommodation (Cititel hotel) –twin sharing -2 nights
10 pax ( 2 person a room)
165 per room
165 X 10 X 2
3300
Dinner –Oriental seafood
20 pax
18
18 X 20
360
23-10-2009
Butterfly farm
20
20
20 X 20
400
Tropical Fruit Farm
20
20
20 X 20
400
Cheong Fatt Tze Mansion
20
12
12 X 20
240
Komtar Tower
20
15
15 X 20
300
Trishaw ride
10 pax ( 2 person per trishaw)
7
7 X 10
70
Dinner
20
18
18 X 20
360
24-10-2009
Penang Hill Funicular train
20
4
4 X 20
80
24-10-2009
Lunch
20
15
15 X 20
300
Other expenses
Driver’s tips ( RM 30/day ) 30 X 3 days
90
Highway toll expenses
100
Grand total
( Ringgit Malaysia : Six thousand only)
6000
Module 32
Module 32
1. Script for role play of a conversation between a tour consultant and the restaurant personnel.
a. Reconfirm a dinner reservation at Corner’s Club Restaurant for a couple who are vegetarians on the 29th of June 2008.
Tour consultant; Hello, good morning. My name is Kerry.
Restaurant Reservation: Corner’s Club Restaurant, good morning. How can I help you?
Tour consultant; Good morning, I would like to re- confirm a reservation which was made last week for a dinner for two on 29th June, 2008.
Restaurant Reservation: May I know which dinner for two are you referring to?
Tour consultant; The tour company of ABC Company Sdn Bhd. It is concerning the vegetarian meals for our guest. I would like to re-confirm the reservation.
Restaurant Reservation: Yes, we have take note on the reservation. It’s confirmed.
Tour consultant: Thank you.
Restaurant Reservation: You’re welcome.
b. Reconfirm a lunch at Hot Wok Restaurant for a group of 24 of people, who want to be seated 8 per table on the 7th, June, 2008.
Tour consultant; Hello, good morning. My name is Jennifer .
Restaurant Reservation: Hot Wok Restaurant, good morning. How can I help you?
Tour consultant; Good morning, I would like to make a confirm a reservation which was made last week for lunch for my group for 24 persons on 7th June, 2008.
Restaurant Reservation: Which tour company are you calling from?
Tour consultant; The tour company of DEF Company Sdn Bhd. It is concerning the 24 of our guest. They wanted to be seated for 8 persons per table. I would like to re-confirm the reservation for the 3 tables.
Restaurant Reservation: Yes, we had reserved 3 tables for your group. It’s confirmed.
Tour consultant: Thank you.
Restaurant Reservation: You’re welcome.
2. Script for role play of a conversation between a tour consultant and the entertainment outlet personnel.
a. Reconfirm a booking for a group of tourist from Italy who will be having dinner and a Malaysian cultural performance at Saloma theatre restaurant on the 1st of May 2008.
Tour consultant; Hello, good morning,
Restaurant Reservation: Saloma theatre Restaurant, good morning. How can I help you?
Tour consultant; Good morning, I would like to confirm a dinner reservation which was made last week for my group from Italy who will be having dinner on 1st,May, 2008.
Restaurant Reservation: Which tour company are you calling from?
Tour consultant; The tour company of GHI Company Sdn Bhd. It is concerning our guest from Italy having dinner and experiencing the Malaysian cultural performance.
Restaurant Reservation: Yes, we had reserved the front tables for your group as requested by you earlier. It’s confirmed.
Tour consultant: Thank you.
Restaurant Reservation: You’re welcome.
b. Reconfirm a booking for a couple who will be attending a concert at the Petronas Philharmonic Orchestra Hall at KLCC on 26th May, 2008.
Tour consultant; Hello, good morning.
Petronas Philharmonic Orchestra Personnel: Petronas Philharmonic Orchestra, good morning. How can I help you?
Tour consultant; I want to re-confirm my booking for a couple attending the concert on 26th, May, 2008.
Petronas Philharmonic Orchestra Personnel: May I know whom am I speaking to?
Tour consultant; I am calling from JKL Tour company.
Petronas Philharmonic Orchestra Personnel: Yes. Your booking is confirmed.
Tour consultant; Thank you.
Petronas Philharmonic Orchestra Personnel: You are welcome.
1. Script for role play of a conversation between a tour consultant and the restaurant personnel.
a. Reconfirm a dinner reservation at Corner’s Club Restaurant for a couple who are vegetarians on the 29th of June 2008.
Tour consultant; Hello, good morning. My name is Kerry.
Restaurant Reservation: Corner’s Club Restaurant, good morning. How can I help you?
Tour consultant; Good morning, I would like to re- confirm a reservation which was made last week for a dinner for two on 29th June, 2008.
Restaurant Reservation: May I know which dinner for two are you referring to?
Tour consultant; The tour company of ABC Company Sdn Bhd. It is concerning the vegetarian meals for our guest. I would like to re-confirm the reservation.
Restaurant Reservation: Yes, we have take note on the reservation. It’s confirmed.
Tour consultant: Thank you.
Restaurant Reservation: You’re welcome.
b. Reconfirm a lunch at Hot Wok Restaurant for a group of 24 of people, who want to be seated 8 per table on the 7th, June, 2008.
Tour consultant; Hello, good morning. My name is Jennifer .
Restaurant Reservation: Hot Wok Restaurant, good morning. How can I help you?
Tour consultant; Good morning, I would like to make a confirm a reservation which was made last week for lunch for my group for 24 persons on 7th June, 2008.
Restaurant Reservation: Which tour company are you calling from?
Tour consultant; The tour company of DEF Company Sdn Bhd. It is concerning the 24 of our guest. They wanted to be seated for 8 persons per table. I would like to re-confirm the reservation for the 3 tables.
Restaurant Reservation: Yes, we had reserved 3 tables for your group. It’s confirmed.
Tour consultant: Thank you.
Restaurant Reservation: You’re welcome.
2. Script for role play of a conversation between a tour consultant and the entertainment outlet personnel.
a. Reconfirm a booking for a group of tourist from Italy who will be having dinner and a Malaysian cultural performance at Saloma theatre restaurant on the 1st of May 2008.
Tour consultant; Hello, good morning,
Restaurant Reservation: Saloma theatre Restaurant, good morning. How can I help you?
Tour consultant; Good morning, I would like to confirm a dinner reservation which was made last week for my group from Italy who will be having dinner on 1st,May, 2008.
Restaurant Reservation: Which tour company are you calling from?
Tour consultant; The tour company of GHI Company Sdn Bhd. It is concerning our guest from Italy having dinner and experiencing the Malaysian cultural performance.
Restaurant Reservation: Yes, we had reserved the front tables for your group as requested by you earlier. It’s confirmed.
Tour consultant: Thank you.
Restaurant Reservation: You’re welcome.
b. Reconfirm a booking for a couple who will be attending a concert at the Petronas Philharmonic Orchestra Hall at KLCC on 26th May, 2008.
Tour consultant; Hello, good morning.
Petronas Philharmonic Orchestra Personnel: Petronas Philharmonic Orchestra, good morning. How can I help you?
Tour consultant; I want to re-confirm my booking for a couple attending the concert on 26th, May, 2008.
Petronas Philharmonic Orchestra Personnel: May I know whom am I speaking to?
Tour consultant; I am calling from JKL Tour company.
Petronas Philharmonic Orchestra Personnel: Yes. Your booking is confirmed.
Tour consultant; Thank you.
Petronas Philharmonic Orchestra Personnel: You are welcome.
Module 29
Module 29
1. Itinerary for Penang Express
Welcome aboard to all my guests,
Selamat datang to Penang, literally “Selamat Datang “means welcome and as for Korean, you will normally say “An-yeong ha say yeok” which carries the same meaning.
As for Korea the Greenwich Mean Time is + 9, while Malaysia is + 8 , so as per your itinerary which is distributed stated 1000 hours , which 10.00 a.m. here Malaysian time, while in Korea it will be 11.00a.m. So kindly adjust the time accordingly.
At 11.30, we will be visiting Wat Chaiya Mangalaram and Dhammi Karama temples. This temple is situated just opposite each other. As Penang is a multi ethnic society, we have a small Thai community here too. Wat Chaiya Managalaram is a Thai temple. The word “Wat” means temple in Thai language. Chaiya Mangalaram is the name of the temple and the main attraction is the reclining Buddha which is the main attraction. It measures to 180 foot and is the 4th largest in the world after the one in Myanmar, follow by Thailand, then Kelantan, a Malaysian state on the east coast. Every year Thai festivities is held here, such as Songkran on April and Loy Krathong on November. For year 2009, Loy Krathong falls on the 1st of November, 2009.
Meanwhile Dhammikarama is a Burmese temple although it looks very similar but however they are different. The land on which this temple is built is donated by Nonya Molah Betong, a Burmese lady and is this temple held under a board of trusteeship.this temple is built in 1803 and is managed by a chief monk. Here in this temple you will find the Guardian and the Protector of the world known as “Panca Rupa”. Wesak day known as a birthday of Buddha is celebrated here as well as Wat Chaiya Mangaralam.
Then we shall proceed to the Botanical Garden, a place that we can experience the beauty of nature. Botanical Garden was founded by Mr. Charles Curtis in which at that moment of time, Botanical Garden is a research centre for plants. The famous plant that can be seen is the cannonball tree. The fruit which huge and looks like cannonball is not edible. Besides that we can find some trees such as the Ipoh tree in which the latex of the tree is used to make poison for blowpipe darts.
We shall also proceed to Craft Batik, a souvenir shop which is within the Botanical Garden. Batik cloth is a local handicraft and design is made with careful craftsman. It is unique to wear as a shirt and actually when wearing a batik is actually wearing a masterpiece of art.
At 1300 hours which is 1.00 p.m., we adjourn for lunch at Hot Wok. Hot Wok is a Nyonya food restaurant. Nyonya food is a combination of Malay and Chinese food culture. The menu from your list stated Assam prawns (tamarind prawns) – a dish of which prawns is cook with tamarind juice, the taste is normally sourish and sometimes spicy. Otak –otak which literally means brains. It is actually steam fish breaded with turmeric, other spices and coconut milk. Mango kerabu is actually an unripe mango salad.
Jiu Hu Char is fried squid. “Jiu Hu” is squid and “char” is fried in Hokkien. Meanwhile belachan chicken is chicken cooked with fermented tiny prawns. “Belachan” is fermented tiny prawns.
At 1430 hours (2.30 p.m.), we will visit the Cheong Fatt Tze Mansion which is known as the Blue Mansion. The blue colour of the mansion is from a kind of flower which the local call it as “Bunga Telang” also known as Pea flower.
At 1600 hours (4.00 p.m.) we shall return back to hotel for a rest.
At 1900 hours (7.00 p.m.), we shall leave for Rasa Sayang Hotel for a dinner at the Spice market. The hotel name which is called “Rasa Sayang” means the feeling of love in English.
Here you will be able to enjoy the variety of Malaysian cuisine flavored with spices.
At 2130 hours (9.30 p.m.) within a walking distance, we shall visit the famous Batu Feringghi Pasar Malam. The name of “Batu” mean rock and “Feringghi” derived from the name the locals addressing the former olden Portuguese whom used to land there. “Ferringghi” means foreigners of European origin. “Pasar “is market in Malay language while “malam” means night, so it known as a night market.
At 2230 hours (10.30 p.m.) we shall return to hotel.
On Day 2 you will see the word SELAMAT JALAN which literally means safe journey
but however the meaning refers to good-bye.
0800 hours (8.00 a.m.) you shall have your breakfast.
0900hours (9.00 a.m.) it will be the check-out time and depart to the airport, Bayan Lepas International Airport.
For your information, the word “Bayan” refers to a type of bird and “Lepas” literally means release. However the name of the airport had now been changed to Penang International Airport.
Terima kasih and jumpa lagi means Thank you and see you again.
2. What are the things that need to do during check-in and check-out of the group?
Duties to for check-in
a. Ensure that guest list for tour guide is the same with the list at the hotel front office registration.
b. Ensure that the details are verified and the travelling documents are returned to the guest.
c. Obtain the room numbers of the guest.
d. Hand over the keys or access card to the guest.
e. Inform and brief the guests on the time to meet for tomorrow.
f. Inform the guests tour guide room number and phone number
Duties to do for check out
a. Ensure that all the payments are made
b. Ensure that all keys and access card are return to hotel accordingly.
c. Make sure that the guest does not leave any of their belongings behind in hotel.
1. Itinerary for Penang Express
Welcome aboard to all my guests,
Selamat datang to Penang, literally “Selamat Datang “means welcome and as for Korean, you will normally say “An-yeong ha say yeok” which carries the same meaning.
As for Korea the Greenwich Mean Time is + 9, while Malaysia is + 8 , so as per your itinerary which is distributed stated 1000 hours , which 10.00 a.m. here Malaysian time, while in Korea it will be 11.00a.m. So kindly adjust the time accordingly.
At 11.30, we will be visiting Wat Chaiya Mangalaram and Dhammi Karama temples. This temple is situated just opposite each other. As Penang is a multi ethnic society, we have a small Thai community here too. Wat Chaiya Managalaram is a Thai temple. The word “Wat” means temple in Thai language. Chaiya Mangalaram is the name of the temple and the main attraction is the reclining Buddha which is the main attraction. It measures to 180 foot and is the 4th largest in the world after the one in Myanmar, follow by Thailand, then Kelantan, a Malaysian state on the east coast. Every year Thai festivities is held here, such as Songkran on April and Loy Krathong on November. For year 2009, Loy Krathong falls on the 1st of November, 2009.
Meanwhile Dhammikarama is a Burmese temple although it looks very similar but however they are different. The land on which this temple is built is donated by Nonya Molah Betong, a Burmese lady and is this temple held under a board of trusteeship.this temple is built in 1803 and is managed by a chief monk. Here in this temple you will find the Guardian and the Protector of the world known as “Panca Rupa”. Wesak day known as a birthday of Buddha is celebrated here as well as Wat Chaiya Mangaralam.
Then we shall proceed to the Botanical Garden, a place that we can experience the beauty of nature. Botanical Garden was founded by Mr. Charles Curtis in which at that moment of time, Botanical Garden is a research centre for plants. The famous plant that can be seen is the cannonball tree. The fruit which huge and looks like cannonball is not edible. Besides that we can find some trees such as the Ipoh tree in which the latex of the tree is used to make poison for blowpipe darts.
We shall also proceed to Craft Batik, a souvenir shop which is within the Botanical Garden. Batik cloth is a local handicraft and design is made with careful craftsman. It is unique to wear as a shirt and actually when wearing a batik is actually wearing a masterpiece of art.
At 1300 hours which is 1.00 p.m., we adjourn for lunch at Hot Wok. Hot Wok is a Nyonya food restaurant. Nyonya food is a combination of Malay and Chinese food culture. The menu from your list stated Assam prawns (tamarind prawns) – a dish of which prawns is cook with tamarind juice, the taste is normally sourish and sometimes spicy. Otak –otak which literally means brains. It is actually steam fish breaded with turmeric, other spices and coconut milk. Mango kerabu is actually an unripe mango salad.
Jiu Hu Char is fried squid. “Jiu Hu” is squid and “char” is fried in Hokkien. Meanwhile belachan chicken is chicken cooked with fermented tiny prawns. “Belachan” is fermented tiny prawns.
At 1430 hours (2.30 p.m.), we will visit the Cheong Fatt Tze Mansion which is known as the Blue Mansion. The blue colour of the mansion is from a kind of flower which the local call it as “Bunga Telang” also known as Pea flower.
At 1600 hours (4.00 p.m.) we shall return back to hotel for a rest.
At 1900 hours (7.00 p.m.), we shall leave for Rasa Sayang Hotel for a dinner at the Spice market. The hotel name which is called “Rasa Sayang” means the feeling of love in English.
Here you will be able to enjoy the variety of Malaysian cuisine flavored with spices.
At 2130 hours (9.30 p.m.) within a walking distance, we shall visit the famous Batu Feringghi Pasar Malam. The name of “Batu” mean rock and “Feringghi” derived from the name the locals addressing the former olden Portuguese whom used to land there. “Ferringghi” means foreigners of European origin. “Pasar “is market in Malay language while “malam” means night, so it known as a night market.
At 2230 hours (10.30 p.m.) we shall return to hotel.
On Day 2 you will see the word SELAMAT JALAN which literally means safe journey
but however the meaning refers to good-bye.
0800 hours (8.00 a.m.) you shall have your breakfast.
0900hours (9.00 a.m.) it will be the check-out time and depart to the airport, Bayan Lepas International Airport.
For your information, the word “Bayan” refers to a type of bird and “Lepas” literally means release. However the name of the airport had now been changed to Penang International Airport.
Terima kasih and jumpa lagi means Thank you and see you again.
2. What are the things that need to do during check-in and check-out of the group?
Duties to for check-in
a. Ensure that guest list for tour guide is the same with the list at the hotel front office registration.
b. Ensure that the details are verified and the travelling documents are returned to the guest.
c. Obtain the room numbers of the guest.
d. Hand over the keys or access card to the guest.
e. Inform and brief the guests on the time to meet for tomorrow.
f. Inform the guests tour guide room number and phone number
Duties to do for check out
a. Ensure that all the payments are made
b. Ensure that all keys and access card are return to hotel accordingly.
c. Make sure that the guest does not leave any of their belongings behind in hotel.
Module 28 Part 2
Selamat Datang to all my guest,
My name is Lim Gim Seng, you address me as Lim in short.
Selamat datang is a Malay word for welcome.
Not to worry about language, as Penang, English is widely spoken although you may experience that people speaks Chinese dialects such as Hokkien, Malay or Indian in their daily communication.
Welcome to Penang,
Our airport which known as Penang International Airport is located at the South east region of the island. It was formerly known as Bayan Lepas International Airport, named after a nearby town. For yout information the name “Bayan” is actually a name of a bird, while “ lepas” means release or let off. There is a story of a man who accidentally let off his favourite pet which is the bird known as Bayan. So that is how the town gets it’s name.
Penang is a tropical island and we are now heading to check in to Golden Sands hotel which is located at Batu Feringghi which is on the other side of the island. The journey will be approxiamately 30 to 45 minutes depending on the traffic. However, before we check in to the hotel allow me to brief you concerning Penang. Penang is an island located in the Straits of Melaka and is separated from the Peninsular Malaysia via a channel.
On the mainland is known as Province Welessley which currently known now as Seberang Perai. Seberang Perai is also part of the Penang state. The main town there is Butterworth in which it uses to house the RAAF ( Royal Australian Air Force) .
Currently we are on the island and the main city is Georgetown, which is currently nominated as UNESCO world heritage site.
Basically Penang is famous of it diverse culture and very popularly known to Malaysian as a food paradise.
Visitors would love to enjoy the varieties of local delights and international cuisine. A good example is the traditional breakfast which is the nasi lemak, roti canai, koay teow soup ( tape noodle with soup) and while for some dessert, I would recommend our chendol which is green short noodle with brown sugar and coconut milk and many others. I’ll provide a list of the delicacies when you arrive at the hotel as well as the itinery for the day .
Penang had it’s very own rich heritage which consist of British colonial buildings as well as multi-racial , multi-religious place of worship.
The population in Penang consist of majority Chinese ethnicity, follow by Malay and Indians. We have also a small community of Eurasians –majority of them residing at Kelawai Road, which we will pass by on our route to the hotel.
There are certain rules that had to be observed when visiting certain places especially when visiting houses, in which taking off shoes is a custom practice here in Malaysia when entering a house especially Malay house. While in certain places, it considered rude to point with your forefinger. I’ll provide the full details and explain to you at the hotel lobby.
Along the way, we also pass by the Jalan Masjid Negeri, named after the State Mosque of Penang.
Along the way, I’ll explain the some of the places which is named to specifically to certain important people of the past.
Along the route which is after the State mosque we will be entering Scotland Road, here you will notice huge gigantic trees which is the baobab trees. It provides good shelter against the sun the trees are more than one century old.
Going along the road, we get a chance to see the Straits of Melaka and the beautiful scenery along the beach and exclusive condominium and apartments.
Many foreigners who wanted a lower and cheaper living choose to stay in Penang and opt for the Malaysian My Second Home, abbreviation MM2H.
The cost of living is cheaper, good infrastructure, diverse culture and strategic location.
Penang is good gateway to Langkawi ,under the state of Kedah to the north, Thailand with the nearest townships of Satun and Haadyai. To the south, we will have Taiping, Kuala Kangsar the Royal township for Perak Sultan and to west is Sumatera, Indonesia –closest city of Medan.
My name is Lim Gim Seng, you address me as Lim in short.
Selamat datang is a Malay word for welcome.
Not to worry about language, as Penang, English is widely spoken although you may experience that people speaks Chinese dialects such as Hokkien, Malay or Indian in their daily communication.
Welcome to Penang,
Our airport which known as Penang International Airport is located at the South east region of the island. It was formerly known as Bayan Lepas International Airport, named after a nearby town. For yout information the name “Bayan” is actually a name of a bird, while “ lepas” means release or let off. There is a story of a man who accidentally let off his favourite pet which is the bird known as Bayan. So that is how the town gets it’s name.
Penang is a tropical island and we are now heading to check in to Golden Sands hotel which is located at Batu Feringghi which is on the other side of the island. The journey will be approxiamately 30 to 45 minutes depending on the traffic. However, before we check in to the hotel allow me to brief you concerning Penang. Penang is an island located in the Straits of Melaka and is separated from the Peninsular Malaysia via a channel.
On the mainland is known as Province Welessley which currently known now as Seberang Perai. Seberang Perai is also part of the Penang state. The main town there is Butterworth in which it uses to house the RAAF ( Royal Australian Air Force) .
Currently we are on the island and the main city is Georgetown, which is currently nominated as UNESCO world heritage site.
Basically Penang is famous of it diverse culture and very popularly known to Malaysian as a food paradise.
Visitors would love to enjoy the varieties of local delights and international cuisine. A good example is the traditional breakfast which is the nasi lemak, roti canai, koay teow soup ( tape noodle with soup) and while for some dessert, I would recommend our chendol which is green short noodle with brown sugar and coconut milk and many others. I’ll provide a list of the delicacies when you arrive at the hotel as well as the itinery for the day .
Penang had it’s very own rich heritage which consist of British colonial buildings as well as multi-racial , multi-religious place of worship.
The population in Penang consist of majority Chinese ethnicity, follow by Malay and Indians. We have also a small community of Eurasians –majority of them residing at Kelawai Road, which we will pass by on our route to the hotel.
There are certain rules that had to be observed when visiting certain places especially when visiting houses, in which taking off shoes is a custom practice here in Malaysia when entering a house especially Malay house. While in certain places, it considered rude to point with your forefinger. I’ll provide the full details and explain to you at the hotel lobby.
Along the way, we also pass by the Jalan Masjid Negeri, named after the State Mosque of Penang.
Along the way, I’ll explain the some of the places which is named to specifically to certain important people of the past.
Along the route which is after the State mosque we will be entering Scotland Road, here you will notice huge gigantic trees which is the baobab trees. It provides good shelter against the sun the trees are more than one century old.
Going along the road, we get a chance to see the Straits of Melaka and the beautiful scenery along the beach and exclusive condominium and apartments.
Many foreigners who wanted a lower and cheaper living choose to stay in Penang and opt for the Malaysian My Second Home, abbreviation MM2H.
The cost of living is cheaper, good infrastructure, diverse culture and strategic location.
Penang is good gateway to Langkawi ,under the state of Kedah to the north, Thailand with the nearest townships of Satun and Haadyai. To the south, we will have Taiping, Kuala Kangsar the Royal township for Perak Sultan and to west is Sumatera, Indonesia –closest city of Medan.
Module 8 Geography of Malaysia
HERITAGE TRAIL OF GEORGETOWN, PENANG
We begin our journey from Fort Cornwallis (picture 1), Fort Cornwallis is situated at the spot where Captain Francis Light was supposed to have landed in 1786. Originally built with palm trunk and wooden structure, the fort was rebuilt between 1808 and 1810 with convict labour. It was named after Charles Marquis Cornwallis, a distinguished Governor General of India.It is situated at Jalan Tun Syed Sheikh Barakbah, walking along the Esplanade, on your right hand side will noticed the beautiful calm sea, straight ahead you will see the City Hall (picture 2), which was built in 1903 in the typical British Palladian architectural style. It is believed that the building was specifically built to house council/municipal offices in the early days. Turn left to Jalan Padang Kota Lama, along this particular road, next to the City Hall is the Town Hall (picture 3). The Town Hall was the oldest Municipal Building in Penang and its foundation was first laid on 1st January 1879 by Lt. Governor Sir Archibald Edward Harbord Anson. Upon completion in 1880, the building was officiated by Frederick Weld, the Governor of the Straits Settlements . The Town Hall was primarily used as a social venue for the town’s European community, also known as the European Club amongst the local Chinese. Due to its immense historical and architectural values, the building was gazetted on 29th July 1982 under the Antiquities Act 1976.
Picture 1 Picture 2 Picture 3
Going along Jalan Padang Kota Lama, you will reach the ‘T’ junction, which is the main road of Lebuh Light, also known as Light Street in English. Right over here you will see a building which is the Central bank of Malaysia, Bank Negara Malaysia (picture A). Turn right to Light Street where you will be able to notice the century old Court Buildings (picture 4). The Penang Supreme Court Building, or Mahkamah Tinggi Pulau Pinang, is an elegant Palladian-style building along Lebuh Light in George Town. The courthouse was built to replace the original courthouse which was constructed on the same site in 1809. The Supreme Court building was designed by the engineers of the Public Works Department headed by John Henry McCallum, the Surveyor-General of the Straits Settlements, based in Singapore. The total cost of construction was 206,678 Straits Dollars.
Picture A picture 4
At the end of the Court Building, there is a “U” curve road, walk along it and it will take you to Lebuh Farquhar also known as Farquhar Street. Just before you proceed, immediately at the end of this curve road, opposite you will see the Penang State Museum (picture 5). The Penang State Museum houses artefacts and cultural exhibits. The present building, which was formerly the Penang Free School, is actually half a building, the other half of the building having been destroyed by aerial bombing during World War II. The Penang Museum is housed in a colonial-era building built in two phases, phase one in 1896, and when funds were adequate, phase two in 1906. Beside the State Museum is a primary school known as SRK Hutchings. And just beside the school is the historical St.George’s Church (picture 6) which is white in colour. St. George's Church is the oldest Anglican church in Southeast Asia and is located in George Town, Penang, Malaysia. It was completed in 1818 on the initiative of the Penang Colonial Chaplain, Rev. Robert Sparke Hutchings (who also went on to found the Penang Free School) and consecrated on 11 May 1819 by the Bishop of Calcutta, Thomas Fanshawe Middleton.
Picture 5 Picture 6
Walk along Farquhar Street and you reach a junction of the road, turn in to the right which is Jalan Masjid Kapitan Keling, formerly and commonly known as Pitt Street. Go down along this street, you will discover the Penang oldest and famous Goddess of Mercy Temple (picture 7) known in Chinese as “Kuan-Im Teng” on the right hand side of the road which is just beside the Penang Chinese Town Hall (picture B)( The Penang Chinese Town Hall was established in 1881.) The Goddess Of Mercy’s temple or Kuan Yin Teng was built by the early Hokkien and Cantonese settlers in the 1800s, first temple ever built in Georgetown, Penang, by Chinese settlers. The temple is also busy during the Chinese New Year period when people come to pray for good luck and prosperity for the coming year.
Constructed in accordance to Feng Shui principles, the temple has three wells – one on the right side of the main shrine, another outside the temple and the third hidden under the main altar of the Goddess of Mercy. The water from the wells is believed to be able to cure illnesses.
The pillars in the temple with carvings of dragon were believed to have been a trunk of a hard wood tree brought in from China.
Picture 7 Picture B
Continue to proceed along Jalan Masjid Kapitan Keling, just about 50 metres down the road, look to the left of the road, lies the Sri Mahamariamman temple (picture 8). Built in 1833, the Sri Mariamman Temple is the oldest Hindu temple in Penang, Malaysia, and features fascinating sculptures of gods and goddesses over its main entrance and facade. Mariamman is popularly worshipped by overseas Indians, especially Tamils because she is looked upon as their protector during their sojourn to foreign lands. The temple is particularly packed on Deepavali and Thaipusam with thousands of devotees eager to offer their prayers on the holy days.
Picture 8 Picture 9 Picture 10 Picture 11
Immediately after the Mahamariamman temple, after 3 building apart along Jalan Masjid Kapitan Keling, you will reach a traffic light cross junction. Right at this, stand near to a money changer shop, look across the road, you will see the Kapitan Keling Mosque ( picture 9). The Kapitan Keling Mosque along Jalan Masjid Kapitan Keling (formerly Pitt Street), is one of the best known mosque in Penang. Before the construction of the Penang State Mosque, the Kapitan Keling Mosque was used as the state mosque of Penang, since it is the largest historic mosque in George Town. The Kapitan Keling Mosque was named after Caudeer Mohudeen, the head of the Indian Muslim community credited to have built it around 1800. It is generally accepted that the 18-acre plot of land on which the mosque stands was granted to the Indian Muslim community by the then Lieutenant Governor of Penang, Sir George Leith. Look down the road on the left which is Lebuh Chulia also known as Chulia Street, there you will notice a temple. This is the Teochew Ancestral Temple (picture 10). It is the community temple of the Penang Teochew Association. The association was form in 1855 by six Teochew migrants. It was later renamed as Han Jiang Ancestral Temple. In 2006, the Han Jiang Ancestral Temple has won the UNESCO Asia-Pacific Awards for Culture Heritage Conservation. The Han Jiang Ancestral Temple completed in 1870. At the time of completion, it was known as the Teochew Kongsi. It only changed its name to Han Jiang Ancestral Temple in 1935. Cross the Chulia Street, keep to the left hand side of the road and walk along the five foot pavement , along here you will notice money changers shop and jewellery shops. As you walk along, you will notice a road which is Jalan Kampong Kolam, do not turn in there. Proceed and go straight along the route and you will see an outstanding temple, which is the Yap Kongsi temple (picture 11). Yap Kongsi is the clan association of Hokkien Chinese in Penang of the Yap surname. Yap Kongsi was founded in the early 1910's. Turn right in front of the Yap Kongsi and walk along this small road, which is known as Armenian Street. Along this road, you will see numerous of second hand dealers and merchants of recyclable items. On the right hand side of this road, you will see the original house of Dr.Sun Yat Sen‘s Penang base, which is 120 Armenian Street (picture 12). It is a shophouse built in the 1870's that has witnessed surprising events that shaped world history. It was Dr Sun Yat Sen Penang base during 1909-1911. Just beside it is the Syed Alatas Mansion (picture 13). From the 1860's to the early 20th century, the Syed Alatas Mansion served as the residence of Syed Mohd Alatas and then his son. The Rumah Besar (literally "Grand House") Syed Alatas was the focus of many celebrations, including the annual Boria (a traditional form of choral entertainment) that used to take place during Awal Muharram (Muslim New Year). Syed Mohd Alatas was a wealthy Achehnese merchant of Arab descent who traded between Penang and Acheh.
Picture 12 Picture 13 Picture 14
Looking across from Syed Alatas Mansion is the Acheen Street Mosque (picture 14). The mosque was founded in 1801, making it one of the oldest mosques in Penang. The founder was Tengku Sheriff Syed Hussain Al-Aidid, an Acehnese clan leader who moved to Penang at the invitation of Captain Francis Light, and settled at what became Acheen Street. The mosque which is along Acheen Street known in Malay as Lebuh Acheh. .Turn left into Acheen Street and walk along it and turn left into the first junction which is Lebuh Cannon. Here along this, you will find the entrance to the Khoo Kongsi (picture 15), a clan house for those with surname ‘Khoo’. Enter through the main entrance and see the magnificent Khoo Kongsi. Here lies a big square known as Cannon Square. Go out from the Khoo Kongsi through the left door located on the left , if you are overseeing the Khoo Kongsi in front of you. The forefathers of the Khoo family who emigrated from South China built it as a clanhouse for members of the Khoo family in 1851. It was burnt down in 1894, allegedly struck by lightning, and the Chinese believed that it was due to its resemblance to the Emperor's palace, which provoked the gods. A scaled-down version was later built in 1902 and completed in 1906. Immediately after the exit, you will see a temple located a few blocks away on your left hand side. This is the Hokkien Tua Pek Kong Temple (picture 16). It is also known as Hock Teik Cheng Sin at Armenian Street is a place with many different names. Founded in 1844, the Hock Teik Cheng Sin moved to its present site in 1850.
Picture 15 Picture 16
As you turn to the right, you will be walking along Gat Lebuh Armenian, known as Armenian Street Ghaut. Keep to the left hand side of the road, just about 30 to 35 metres down this lane, you will discover the entrance of the Cheah Kongsi (picture 17) .Walk in and you will discover a big compound and beautiful Cheah clan house. Completed in 1873, The Cheah Kongsi was the first of the five great Hokkien clans to be established in Penang. Unlike the other clan houses, the Cheah Kongsi clan house is an impressive building fusing Malay, Chinese and European influences in traditional Straits Chinese fashion
Picture 17.
We begin our journey from Fort Cornwallis (picture 1), Fort Cornwallis is situated at the spot where Captain Francis Light was supposed to have landed in 1786. Originally built with palm trunk and wooden structure, the fort was rebuilt between 1808 and 1810 with convict labour. It was named after Charles Marquis Cornwallis, a distinguished Governor General of India.It is situated at Jalan Tun Syed Sheikh Barakbah, walking along the Esplanade, on your right hand side will noticed the beautiful calm sea, straight ahead you will see the City Hall (picture 2), which was built in 1903 in the typical British Palladian architectural style. It is believed that the building was specifically built to house council/municipal offices in the early days. Turn left to Jalan Padang Kota Lama, along this particular road, next to the City Hall is the Town Hall (picture 3). The Town Hall was the oldest Municipal Building in Penang and its foundation was first laid on 1st January 1879 by Lt. Governor Sir Archibald Edward Harbord Anson. Upon completion in 1880, the building was officiated by Frederick Weld, the Governor of the Straits Settlements . The Town Hall was primarily used as a social venue for the town’s European community, also known as the European Club amongst the local Chinese. Due to its immense historical and architectural values, the building was gazetted on 29th July 1982 under the Antiquities Act 1976.
Picture 1 Picture 2 Picture 3
Going along Jalan Padang Kota Lama, you will reach the ‘T’ junction, which is the main road of Lebuh Light, also known as Light Street in English. Right over here you will see a building which is the Central bank of Malaysia, Bank Negara Malaysia (picture A). Turn right to Light Street where you will be able to notice the century old Court Buildings (picture 4). The Penang Supreme Court Building, or Mahkamah Tinggi Pulau Pinang, is an elegant Palladian-style building along Lebuh Light in George Town. The courthouse was built to replace the original courthouse which was constructed on the same site in 1809. The Supreme Court building was designed by the engineers of the Public Works Department headed by John Henry McCallum, the Surveyor-General of the Straits Settlements, based in Singapore. The total cost of construction was 206,678 Straits Dollars.
Picture A picture 4
At the end of the Court Building, there is a “U” curve road, walk along it and it will take you to Lebuh Farquhar also known as Farquhar Street. Just before you proceed, immediately at the end of this curve road, opposite you will see the Penang State Museum (picture 5). The Penang State Museum houses artefacts and cultural exhibits. The present building, which was formerly the Penang Free School, is actually half a building, the other half of the building having been destroyed by aerial bombing during World War II. The Penang Museum is housed in a colonial-era building built in two phases, phase one in 1896, and when funds were adequate, phase two in 1906. Beside the State Museum is a primary school known as SRK Hutchings. And just beside the school is the historical St.George’s Church (picture 6) which is white in colour. St. George's Church is the oldest Anglican church in Southeast Asia and is located in George Town, Penang, Malaysia. It was completed in 1818 on the initiative of the Penang Colonial Chaplain, Rev. Robert Sparke Hutchings (who also went on to found the Penang Free School) and consecrated on 11 May 1819 by the Bishop of Calcutta, Thomas Fanshawe Middleton.
Picture 5 Picture 6
Walk along Farquhar Street and you reach a junction of the road, turn in to the right which is Jalan Masjid Kapitan Keling, formerly and commonly known as Pitt Street. Go down along this street, you will discover the Penang oldest and famous Goddess of Mercy Temple (picture 7) known in Chinese as “Kuan-Im Teng” on the right hand side of the road which is just beside the Penang Chinese Town Hall (picture B)( The Penang Chinese Town Hall was established in 1881.) The Goddess Of Mercy’s temple or Kuan Yin Teng was built by the early Hokkien and Cantonese settlers in the 1800s, first temple ever built in Georgetown, Penang, by Chinese settlers. The temple is also busy during the Chinese New Year period when people come to pray for good luck and prosperity for the coming year.
Constructed in accordance to Feng Shui principles, the temple has three wells – one on the right side of the main shrine, another outside the temple and the third hidden under the main altar of the Goddess of Mercy. The water from the wells is believed to be able to cure illnesses.
The pillars in the temple with carvings of dragon were believed to have been a trunk of a hard wood tree brought in from China.
Picture 7 Picture B
Continue to proceed along Jalan Masjid Kapitan Keling, just about 50 metres down the road, look to the left of the road, lies the Sri Mahamariamman temple (picture 8). Built in 1833, the Sri Mariamman Temple is the oldest Hindu temple in Penang, Malaysia, and features fascinating sculptures of gods and goddesses over its main entrance and facade. Mariamman is popularly worshipped by overseas Indians, especially Tamils because she is looked upon as their protector during their sojourn to foreign lands. The temple is particularly packed on Deepavali and Thaipusam with thousands of devotees eager to offer their prayers on the holy days.
Picture 8 Picture 9 Picture 10 Picture 11
Immediately after the Mahamariamman temple, after 3 building apart along Jalan Masjid Kapitan Keling, you will reach a traffic light cross junction. Right at this, stand near to a money changer shop, look across the road, you will see the Kapitan Keling Mosque ( picture 9). The Kapitan Keling Mosque along Jalan Masjid Kapitan Keling (formerly Pitt Street), is one of the best known mosque in Penang. Before the construction of the Penang State Mosque, the Kapitan Keling Mosque was used as the state mosque of Penang, since it is the largest historic mosque in George Town. The Kapitan Keling Mosque was named after Caudeer Mohudeen, the head of the Indian Muslim community credited to have built it around 1800. It is generally accepted that the 18-acre plot of land on which the mosque stands was granted to the Indian Muslim community by the then Lieutenant Governor of Penang, Sir George Leith. Look down the road on the left which is Lebuh Chulia also known as Chulia Street, there you will notice a temple. This is the Teochew Ancestral Temple (picture 10). It is the community temple of the Penang Teochew Association. The association was form in 1855 by six Teochew migrants. It was later renamed as Han Jiang Ancestral Temple. In 2006, the Han Jiang Ancestral Temple has won the UNESCO Asia-Pacific Awards for Culture Heritage Conservation. The Han Jiang Ancestral Temple completed in 1870. At the time of completion, it was known as the Teochew Kongsi. It only changed its name to Han Jiang Ancestral Temple in 1935. Cross the Chulia Street, keep to the left hand side of the road and walk along the five foot pavement , along here you will notice money changers shop and jewellery shops. As you walk along, you will notice a road which is Jalan Kampong Kolam, do not turn in there. Proceed and go straight along the route and you will see an outstanding temple, which is the Yap Kongsi temple (picture 11). Yap Kongsi is the clan association of Hokkien Chinese in Penang of the Yap surname. Yap Kongsi was founded in the early 1910's. Turn right in front of the Yap Kongsi and walk along this small road, which is known as Armenian Street. Along this road, you will see numerous of second hand dealers and merchants of recyclable items. On the right hand side of this road, you will see the original house of Dr.Sun Yat Sen‘s Penang base, which is 120 Armenian Street (picture 12). It is a shophouse built in the 1870's that has witnessed surprising events that shaped world history. It was Dr Sun Yat Sen Penang base during 1909-1911. Just beside it is the Syed Alatas Mansion (picture 13). From the 1860's to the early 20th century, the Syed Alatas Mansion served as the residence of Syed Mohd Alatas and then his son. The Rumah Besar (literally "Grand House") Syed Alatas was the focus of many celebrations, including the annual Boria (a traditional form of choral entertainment) that used to take place during Awal Muharram (Muslim New Year). Syed Mohd Alatas was a wealthy Achehnese merchant of Arab descent who traded between Penang and Acheh.
Picture 12 Picture 13 Picture 14
Looking across from Syed Alatas Mansion is the Acheen Street Mosque (picture 14). The mosque was founded in 1801, making it one of the oldest mosques in Penang. The founder was Tengku Sheriff Syed Hussain Al-Aidid, an Acehnese clan leader who moved to Penang at the invitation of Captain Francis Light, and settled at what became Acheen Street. The mosque which is along Acheen Street known in Malay as Lebuh Acheh. .Turn left into Acheen Street and walk along it and turn left into the first junction which is Lebuh Cannon. Here along this, you will find the entrance to the Khoo Kongsi (picture 15), a clan house for those with surname ‘Khoo’. Enter through the main entrance and see the magnificent Khoo Kongsi. Here lies a big square known as Cannon Square. Go out from the Khoo Kongsi through the left door located on the left , if you are overseeing the Khoo Kongsi in front of you. The forefathers of the Khoo family who emigrated from South China built it as a clanhouse for members of the Khoo family in 1851. It was burnt down in 1894, allegedly struck by lightning, and the Chinese believed that it was due to its resemblance to the Emperor's palace, which provoked the gods. A scaled-down version was later built in 1902 and completed in 1906. Immediately after the exit, you will see a temple located a few blocks away on your left hand side. This is the Hokkien Tua Pek Kong Temple (picture 16). It is also known as Hock Teik Cheng Sin at Armenian Street is a place with many different names. Founded in 1844, the Hock Teik Cheng Sin moved to its present site in 1850.
Picture 15 Picture 16
As you turn to the right, you will be walking along Gat Lebuh Armenian, known as Armenian Street Ghaut. Keep to the left hand side of the road, just about 30 to 35 metres down this lane, you will discover the entrance of the Cheah Kongsi (picture 17) .Walk in and you will discover a big compound and beautiful Cheah clan house. Completed in 1873, The Cheah Kongsi was the first of the five great Hokkien clans to be established in Penang. Unlike the other clan houses, the Cheah Kongsi clan house is an impressive building fusing Malay, Chinese and European influences in traditional Straits Chinese fashion
Picture 17.
Module 4 Parliament Democracy
L-030-3
Level 3,
Module 4, Parliamentary Democracy
07.02
1. Explanation to tourist about the system of government in Malaysia concerning Parliamentary democracy.
Malaysia practices Parliamentary Democracy and the Federal Constitution was legislated with the setting up of conditions for this system to exist. One of the conditions of Parliamentary Democracy is the division of the administrative power into three parts, which are Legislative, Judiciary, and Administrative or Executive.
Malaysia is also a country that practices a system of democracy based on the Federation system. In accordance to this, Perlis, Kedah, Penang, Perak, Selangor, Negeri Sembilan, Melaka, Johor, Pahang, Terengganu, Kelantan, Sarawak and Sabah have agreed to the concept of the formation of the country of Malaysia.
Each state involved has surrendered part of its power, such as financial, defense, education, foreign affairs and others, as stated in the Malaysian Constitution, which is administered by the Central Government or commonly known in Malay as “Kerajaan Pusat” which is also the Federal Government.
There are matters that are under the power of the state and each state administers the power over those matters. For the state it will be administered by the State Government.
When the majority of the people choose a party from among the contesting parties in an election (and the party then forms the government) it means the voters have certain expectations that the candidate that had been elected to office will carry out. This candidate whom had been successful elected is known as Yang Berhormat is a Member of Parliament.
The party that wins the election and forms the government should fulfil the party’s promises and manifesto proclaimed in the election campaign. If a political party and its coalition were able to secure or wins 2/3 of the Parliamentary seats, they are able to form the Federal Government.
At the state level, elected representatives of the people sit in the State Legislative Assembly of each state. At the federal or national level, elected Members of Parliament sit in the Dewan Rakyat or House of Representatives to debate the issues and proposes for solution on behalf of the voters or “ rakyat” which refers to the public in general.
There are two types of general election. First, the general election for the whole country, held once in every 5 years. The next is the by-elections, also considered a general election because the concept of the election itself constitutes the choosing of a representative by the public citizens for the Parliament and the State Legislative Assembly.
There are clear differences between the two types of election. The first type is only held after Parliament or the State Legislative Assembly is dissolved.
The by-elections do not involve the dissolution of any of the assembly nor do they follow a fixed schedule. The by-election is held in event that a certain member which was elected to office passed away or resigned from his position as an elected Member of Parliament or State Assemblyman.
The general election is usually held every 5 years. Prior to carrying out the election, the Yang di-Pertuan Agung must dissolve the Parliament on the advice or at the request of the Prime Minister.
This occurs at the federal level. At the State level, a general election is held after the State Legislative Assembly is dissolved by the Ruler or Yang Dipertua Negeri at the request of the Menteri Besar or Chief Minister.
2. Brief description of the Parliament of Malaysia, the national legislature of Malaysia on the Dewan Rakyat and Dewan Negara.
The Dewan Rakyat which literally means “Hall of the People" or House of Representatives is the lower house of the Parliament of Malaysia. All bills or proposals must usually be passed by both the Dewan Rakyat and the Dewan Negara (the Senate), before they are given Royal Assent by the Yang di-Pertuan Agong (Monarch). Members of the Dewan Rakyat are often referred to as Members of Parliament or MPs. Like the Dewan Negara, the Dewan Rakyat meets at the Malaysian Houses of Parliament in Kuala Lumpur.
As the ultimate legislative body in Malaysia, Parliament is responsible for passing, amending and repealing acts of law. It is subordinate to the Head of State, the Yang di-Pertuan Agong (the King), under the Constitution.
Parliament's members are permitted to speak on any subject without fear of censure outside Parliament; the only body that can censure an MP is the House Committee of Privileges.
The Dewan Negara which literally means "National Hall" or Senate is the upper house of the Parliament of Malaysia. The Senate consists of 70 members, of which 26 are indirectly elected by the states, with two senators for every state in the Federation, and the other 44 being appointed by the Yang di-Pertuan Agong (King). The Senate reviews legislation that has been passed by the lower house of Parliament, the Dewan Rakyat; both meet at the Houses of Parliament in the capital city of Kuala Lumpur. Both houses must pass a bill before it can be sent to the King for royal assent; however, if the Dewan Negara rejects a bill, it can only delay the bill's passage by a year (at the most) before it is sent to the King.
Originally, the Senate was meant to act as a check on the Dewan Rakyat, and also to represent the interests of the various states. However, the original Constitution which provided for a majority of state-elected Senators has since been modified to make those appointed by the King in the majority.The Senate may initiate legislation, provided it does not deal with financial matters. Any proposed legislation must first be passed by the Dewan Rakyat. Then it is presented to the Dewan Negara in three readings. At the first, the legislation's proposer presents it to the assembly. At the second, the bill is debated. At the third, a vote is taken whether to pass or re
Level 3,
Module 4, Parliamentary Democracy
07.02
1. Explanation to tourist about the system of government in Malaysia concerning Parliamentary democracy.
Malaysia practices Parliamentary Democracy and the Federal Constitution was legislated with the setting up of conditions for this system to exist. One of the conditions of Parliamentary Democracy is the division of the administrative power into three parts, which are Legislative, Judiciary, and Administrative or Executive.
Malaysia is also a country that practices a system of democracy based on the Federation system. In accordance to this, Perlis, Kedah, Penang, Perak, Selangor, Negeri Sembilan, Melaka, Johor, Pahang, Terengganu, Kelantan, Sarawak and Sabah have agreed to the concept of the formation of the country of Malaysia.
Each state involved has surrendered part of its power, such as financial, defense, education, foreign affairs and others, as stated in the Malaysian Constitution, which is administered by the Central Government or commonly known in Malay as “Kerajaan Pusat” which is also the Federal Government.
There are matters that are under the power of the state and each state administers the power over those matters. For the state it will be administered by the State Government.
When the majority of the people choose a party from among the contesting parties in an election (and the party then forms the government) it means the voters have certain expectations that the candidate that had been elected to office will carry out. This candidate whom had been successful elected is known as Yang Berhormat is a Member of Parliament.
The party that wins the election and forms the government should fulfil the party’s promises and manifesto proclaimed in the election campaign. If a political party and its coalition were able to secure or wins 2/3 of the Parliamentary seats, they are able to form the Federal Government.
At the state level, elected representatives of the people sit in the State Legislative Assembly of each state. At the federal or national level, elected Members of Parliament sit in the Dewan Rakyat or House of Representatives to debate the issues and proposes for solution on behalf of the voters or “ rakyat” which refers to the public in general.
There are two types of general election. First, the general election for the whole country, held once in every 5 years. The next is the by-elections, also considered a general election because the concept of the election itself constitutes the choosing of a representative by the public citizens for the Parliament and the State Legislative Assembly.
There are clear differences between the two types of election. The first type is only held after Parliament or the State Legislative Assembly is dissolved.
The by-elections do not involve the dissolution of any of the assembly nor do they follow a fixed schedule. The by-election is held in event that a certain member which was elected to office passed away or resigned from his position as an elected Member of Parliament or State Assemblyman.
The general election is usually held every 5 years. Prior to carrying out the election, the Yang di-Pertuan Agung must dissolve the Parliament on the advice or at the request of the Prime Minister.
This occurs at the federal level. At the State level, a general election is held after the State Legislative Assembly is dissolved by the Ruler or Yang Dipertua Negeri at the request of the Menteri Besar or Chief Minister.
2. Brief description of the Parliament of Malaysia, the national legislature of Malaysia on the Dewan Rakyat and Dewan Negara.
The Dewan Rakyat which literally means “Hall of the People" or House of Representatives is the lower house of the Parliament of Malaysia. All bills or proposals must usually be passed by both the Dewan Rakyat and the Dewan Negara (the Senate), before they are given Royal Assent by the Yang di-Pertuan Agong (Monarch). Members of the Dewan Rakyat are often referred to as Members of Parliament or MPs. Like the Dewan Negara, the Dewan Rakyat meets at the Malaysian Houses of Parliament in Kuala Lumpur.
As the ultimate legislative body in Malaysia, Parliament is responsible for passing, amending and repealing acts of law. It is subordinate to the Head of State, the Yang di-Pertuan Agong (the King), under the Constitution.
Parliament's members are permitted to speak on any subject without fear of censure outside Parliament; the only body that can censure an MP is the House Committee of Privileges.
The Dewan Negara which literally means "National Hall" or Senate is the upper house of the Parliament of Malaysia. The Senate consists of 70 members, of which 26 are indirectly elected by the states, with two senators for every state in the Federation, and the other 44 being appointed by the Yang di-Pertuan Agong (King). The Senate reviews legislation that has been passed by the lower house of Parliament, the Dewan Rakyat; both meet at the Houses of Parliament in the capital city of Kuala Lumpur. Both houses must pass a bill before it can be sent to the King for royal assent; however, if the Dewan Negara rejects a bill, it can only delay the bill's passage by a year (at the most) before it is sent to the King.
Originally, the Senate was meant to act as a check on the Dewan Rakyat, and also to represent the interests of the various states. However, the original Constitution which provided for a majority of state-elected Senators has since been modified to make those appointed by the King in the majority.The Senate may initiate legislation, provided it does not deal with financial matters. Any proposed legislation must first be passed by the Dewan Rakyat. Then it is presented to the Dewan Negara in three readings. At the first, the legislation's proposer presents it to the assembly. At the second, the bill is debated. At the third, a vote is taken whether to pass or re
Module 5 Goverment Policies
L-030-3
Module 5 .
Government policies
1.
a) Cluster school;- A cluster school in Malaysia is given autonomy in administration and adequate funding to excel in specialised fields (academic, sports and extra-curricular activities) of choice.
b) Smart school;- The pilot project was intended to introduce ICT technologies to schools in Malaysia. 87 schools had been identified all over Malaysia for the pilot project. Deployment of computers which are inter-connected with all other smart-schools is not enough to make the deal looks convincing, thus the project team in-charge came out with a solution called the Smart School Integrated Solutions (SSIS) .The main components of SSIS are the teaching-learning materials, the smart school management system (SSMS), technology infrastructure, systems integrations and support systems.
c) Apex university;- Under the Apex university, it was promised autonomy in finance, service scheme, management, student intake, study fees and determining the top leadership. The Apex university programme is proposed in the National Higher Education Strategic Plan where universities will be divided into three groups namely Apex University, Elite University and Competitive University.
2. Opinion of Malaysian tourism doing enough on creating a disable friendly environment.
Malaysia tourism is inclusive of visiting place of interest, accommodation and shopping. As for going around to places of interest inclusive of places of interest and heritage , I would say that Malaysian tourism had done quite enough and there are still rooms for improvement. To be exact, at certain places, they had provided pavement for wheel-chair and also rest room/ toilets for disable persons. This is a good news for disable-person but unfortunately there are still some place where such facilities do not exist. I suggest that the Malaysian tourism may provide assistance in finance and advice or facilities to make them a hassle free for tourist that are disable. As for accommodation, this problem do not really exist especially for the well establish and famous hotels. Even shopping had been providing facilities and support for disable person. Overall the Malaysian tourism is considered to be doing fairly for creating comfort for a diable friendly environment.
3. Opinion on extension of retirement age for civil servants and ideal age for retirement.
Civil servants had contributed to the country’s growth and development and with their valuable experience throughout their career prove to be an asset to the country as a whole. Experience is not obtain overnight and therefore their service is very much sought after. Civil servants services is very much appreciated throughout the times. Young and freshies looking for may not be able to sustain long in the civil services. So should the new comers in civil services resign or left the career, it may cause a enormous shortage in the manpower. For example, teachers that had supposed to retire from teaching may extend as most them are well qualified and are more dedicated towards their career. The best age for retirement is 65 years old for men and 60 for ladies as ladies may tend pay more attention to their grown up children and their grand children.
4. Vision 2020 and tourism contribution towards attainment of vision 2020 for Malaysia.
Vision 2020 or Wawasan 2020 is a Malaysian idea introduced by the former prime minister of Malaysia Mahathir Bin Mohamad during the tabling of the 6th Malaysia plan in 1991. The vision calls for a self-sufficient industrial, Malaysian-centric developed nation, complete with an economy, in 2020 that will be eightfold stronger than the economy of the early 1990s.
Tourism is an important industry in Malaysia. Tourism existed when a country is in a peaceful state and people from abroad would like to travel to Malaysia. Foreign tourist may not know very much about Malaysia and they may assume and view Malaysia in a different perspective. It may be a positive perspective or negative and normally it may not be very favourable to Malaysia. As the tourism flourish and people get to know Malaysia better, they will spread the words of mouth around in their homeland and thus promote Malaysia on behalf our behalf..
From tourism, Malaysia will obtain revenue from foreign exchange and inflow from foreign revenue. As tourist gets to know better of Malaysia in terms of political stability, culture and lifestyle and the friendliness of Malaysian, foreign investors will be more willing to invest in Malaysia thus indirectly contribute to Malaysia’s vision to be a developed nation which is the vision 2020 initiated by Tun Dr Mahathir bin Mohamed. This will contribute to the creation of more employment and economy stability and growth. From tourism industry, visitors will be willing to reside in malaysia as their second home , for a good example Malaysia my second home abbreviated as MM2H which proved to be very popular. This can assist in Malaysia as those residing in Malaysia under this programme will deposit a huge amount of money in our Malaysian registered bank which indirectly create a huge amount of cash in terms of savings in the Malaysian financial system. When there is a substantial amountof money in the financial system, it will help to generate the country’s economy. All the activities that tourist visiting will therefore contribute to malaysia vision 2020.
5. National Cultural Policy as a form of identity for Malaysia’s multi-racial society.
Culture of Malaysia is defined in the "1971 National Culture Policy" of Malaysia. It defines 3 principles as guidelines for 'national culture'.
Malaysian culture or Malaya culture is a mixture of Malay, Chinese, Indian, and various indigenous tribes.
a. The national culture must be based on the indigenous Malay culture.
b. Suitable elements from the other cultures may be accepted as part of the national culture.
c. Islam is an important component in the molding of the national culture.
The national culture policy is ideal form to promote our Malaysian identity especially in a multi-racial society as this is an evidence that the difference of culture will not hinder the unity of Malaysian as a whole. The national culture policy also allows other Malaysian culture which is Chinese, Indians, Eurasians, Kadazans, Ibans and others to be incorporated as a part of the culture. This basic principle is the tolerance between the multi-racial society adopting a common goal and aspiration of a country.
6. Malaysian education system and free education to all school going aged Malaysians for 2008.
Malaysian ministry of education had made it compulsory that all Malaysian school going aged students are compulsory to attend school and the education is made free for all government aided school for 11 years which is include a primary education which started at age of 7 years old until age 12 which is the primary school. Thereafter from age 13 until 17 which is the secondary school. The Malaysian education system encompasses education beginning from pre-school to university. Pre-tertiary education (pre-school to secondary education) is under the jurisdiction of the Ministry of Education (MOE) while tertiary or higher education is the responsibility of the Ministry of Higher Education (MOHE). The vision of the Government is to make Malaysia a centre of educational excellence.
Primary and Secondary EducationPrimary education (a period of 6 years) and secondary education (5 years which encompasses 3 years of lower secondary and 2 years of upper secondary) make up 11 years of free education.
The primary school is known as standard 1 to standard 6 while the secondary education is known as form 1 to form 5.
Post-secondary EducationUpon completion of secondary education, students can opt to pursue 1 to 2 years of post-secondary education. This is the university entrance preparatory course. In total, the 12 years of school education serves as the basic entry requirement into Year One of a bachelor’s degree programme in higher educational institutions. The post-secondary education is known as lower 6 and upper six.
Module 5 .
Government policies
1.
a) Cluster school;- A cluster school in Malaysia is given autonomy in administration and adequate funding to excel in specialised fields (academic, sports and extra-curricular activities) of choice.
b) Smart school;- The pilot project was intended to introduce ICT technologies to schools in Malaysia. 87 schools had been identified all over Malaysia for the pilot project. Deployment of computers which are inter-connected with all other smart-schools is not enough to make the deal looks convincing, thus the project team in-charge came out with a solution called the Smart School Integrated Solutions (SSIS) .The main components of SSIS are the teaching-learning materials, the smart school management system (SSMS), technology infrastructure, systems integrations and support systems.
c) Apex university;- Under the Apex university, it was promised autonomy in finance, service scheme, management, student intake, study fees and determining the top leadership. The Apex university programme is proposed in the National Higher Education Strategic Plan where universities will be divided into three groups namely Apex University, Elite University and Competitive University.
2. Opinion of Malaysian tourism doing enough on creating a disable friendly environment.
Malaysia tourism is inclusive of visiting place of interest, accommodation and shopping. As for going around to places of interest inclusive of places of interest and heritage , I would say that Malaysian tourism had done quite enough and there are still rooms for improvement. To be exact, at certain places, they had provided pavement for wheel-chair and also rest room/ toilets for disable persons. This is a good news for disable-person but unfortunately there are still some place where such facilities do not exist. I suggest that the Malaysian tourism may provide assistance in finance and advice or facilities to make them a hassle free for tourist that are disable. As for accommodation, this problem do not really exist especially for the well establish and famous hotels. Even shopping had been providing facilities and support for disable person. Overall the Malaysian tourism is considered to be doing fairly for creating comfort for a diable friendly environment.
3. Opinion on extension of retirement age for civil servants and ideal age for retirement.
Civil servants had contributed to the country’s growth and development and with their valuable experience throughout their career prove to be an asset to the country as a whole. Experience is not obtain overnight and therefore their service is very much sought after. Civil servants services is very much appreciated throughout the times. Young and freshies looking for may not be able to sustain long in the civil services. So should the new comers in civil services resign or left the career, it may cause a enormous shortage in the manpower. For example, teachers that had supposed to retire from teaching may extend as most them are well qualified and are more dedicated towards their career. The best age for retirement is 65 years old for men and 60 for ladies as ladies may tend pay more attention to their grown up children and their grand children.
4. Vision 2020 and tourism contribution towards attainment of vision 2020 for Malaysia.
Vision 2020 or Wawasan 2020 is a Malaysian idea introduced by the former prime minister of Malaysia Mahathir Bin Mohamad during the tabling of the 6th Malaysia plan in 1991. The vision calls for a self-sufficient industrial, Malaysian-centric developed nation, complete with an economy, in 2020 that will be eightfold stronger than the economy of the early 1990s.
Tourism is an important industry in Malaysia. Tourism existed when a country is in a peaceful state and people from abroad would like to travel to Malaysia. Foreign tourist may not know very much about Malaysia and they may assume and view Malaysia in a different perspective. It may be a positive perspective or negative and normally it may not be very favourable to Malaysia. As the tourism flourish and people get to know Malaysia better, they will spread the words of mouth around in their homeland and thus promote Malaysia on behalf our behalf..
From tourism, Malaysia will obtain revenue from foreign exchange and inflow from foreign revenue. As tourist gets to know better of Malaysia in terms of political stability, culture and lifestyle and the friendliness of Malaysian, foreign investors will be more willing to invest in Malaysia thus indirectly contribute to Malaysia’s vision to be a developed nation which is the vision 2020 initiated by Tun Dr Mahathir bin Mohamed. This will contribute to the creation of more employment and economy stability and growth. From tourism industry, visitors will be willing to reside in malaysia as their second home , for a good example Malaysia my second home abbreviated as MM2H which proved to be very popular. This can assist in Malaysia as those residing in Malaysia under this programme will deposit a huge amount of money in our Malaysian registered bank which indirectly create a huge amount of cash in terms of savings in the Malaysian financial system. When there is a substantial amountof money in the financial system, it will help to generate the country’s economy. All the activities that tourist visiting will therefore contribute to malaysia vision 2020.
5. National Cultural Policy as a form of identity for Malaysia’s multi-racial society.
Culture of Malaysia is defined in the "1971 National Culture Policy" of Malaysia. It defines 3 principles as guidelines for 'national culture'.
Malaysian culture or Malaya culture is a mixture of Malay, Chinese, Indian, and various indigenous tribes.
a. The national culture must be based on the indigenous Malay culture.
b. Suitable elements from the other cultures may be accepted as part of the national culture.
c. Islam is an important component in the molding of the national culture.
The national culture policy is ideal form to promote our Malaysian identity especially in a multi-racial society as this is an evidence that the difference of culture will not hinder the unity of Malaysian as a whole. The national culture policy also allows other Malaysian culture which is Chinese, Indians, Eurasians, Kadazans, Ibans and others to be incorporated as a part of the culture. This basic principle is the tolerance between the multi-racial society adopting a common goal and aspiration of a country.
6. Malaysian education system and free education to all school going aged Malaysians for 2008.
Malaysian ministry of education had made it compulsory that all Malaysian school going aged students are compulsory to attend school and the education is made free for all government aided school for 11 years which is include a primary education which started at age of 7 years old until age 12 which is the primary school. Thereafter from age 13 until 17 which is the secondary school. The Malaysian education system encompasses education beginning from pre-school to university. Pre-tertiary education (pre-school to secondary education) is under the jurisdiction of the Ministry of Education (MOE) while tertiary or higher education is the responsibility of the Ministry of Higher Education (MOHE). The vision of the Government is to make Malaysia a centre of educational excellence.
Primary and Secondary EducationPrimary education (a period of 6 years) and secondary education (5 years which encompasses 3 years of lower secondary and 2 years of upper secondary) make up 11 years of free education.
The primary school is known as standard 1 to standard 6 while the secondary education is known as form 1 to form 5.
Post-secondary EducationUpon completion of secondary education, students can opt to pursue 1 to 2 years of post-secondary education. This is the university entrance preparatory course. In total, the 12 years of school education serves as the basic entry requirement into Year One of a bachelor’s degree programme in higher educational institutions. The post-secondary education is known as lower 6 and upper six.
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